20/2/24
Unprofessional
Unorganized office staff, non accommodating even after causing so many inconveniences with this move, from delaying my move in, not having my apartment ready after given 4 additional days past my move in date of the 15th! Not being able to move in my apartment, but having to store everything in the garage because my apartment was not completed yet! To having to return my U-Haul rental late $(110 in fees), never given the opportunity to see my actual unit during the entire rental process, just... extremely unprofessional.
Reseña de Apartments.com
4 personas encontraron esto útil
Administrador de la propiedad en The Life at Timber Ridge respondió a esta revisión
Thank you for sharing your feedback with us. We are truly sorry to hear about the inconveniences you experienced during your move-in process. We strive to provide a seamless and professional experience for all of our residents, and we apologize for... falling short in your case. Your concerns have been noted and will be addressed with our team to ensure that future residents do not encounter similar issues.