12/7/24
Wouldn’t move here
Regret moving here and cannot wait until my lease is up . Maintenance requests take weeks to get solved at times , bugs and roaches are a serious issue as pest control didn’t even help, people leave their stinky trash outside of their doors on days where they know trash will not pass so it stinks around here , the office communication is horrible they tell you one thing and never hold their word . The gate has been broken for months so there’s no safety The tub was filthy you can tell they just... painted over the filth just being cheap and not replacing the bath tub. There are cracks in the baseboards where I’m sure bugs enter . I have had to go in the office several times just for a maintenance request to be filled . Yall need to hire more maintenance staff .The light switches are wired incorrectly .They do not inspect these units before you move in when i moved here 6 months ago everything was broken ! A/C and shower head didn’t work .
Reseña de Apartments.com
2 personas encontraron esto útil
Administrador de la propiedad en The Spencer Park Row respondió a esta revisión
We are certainly appreciative of your detailed feedback which points out several aspects of our community that may need improvement. We genuinely want to turn around your opinion and address any outstanding maintenance, pest control, and trash... disposal matters that you have endured. Please email our regional customer care at customersatisfaction@stmkmgmt.com so we can immediately look into this.