Vista at Park Row Apartamentos

I scheduled a Virtual Tour at this property at 1:00 PM on 3/4/21. However, 10 minutes before that tie I call to confirm the procedure to follow. At 1:00 PM some called me and told me that beacuse of heavy schedule, someone will be calling me at 1:45 PM. I had to accomodate again my schedule for the new time frame. At 2:30 PM as noody contacted me, I left a message letting them know that I have los interest based on the disrespect with my time. At 2:35 PM Ashley called me to apologized, after my... call, and told me taht she had been very busy. I have lost interest in this property because as any bad relationship it is starting with the wrong foot. Thanks god thaere are other good options in town which are really interested in my business. This is a warning sign for all residents of this Complex. Lee mas

Overall a very nice place to live. Close to everything and office staff is very helpful. Unfortunately, lately there has been problems in the parking garage with tires being stolen and this week, 20 cars had their windows broken and cars ransacked. There are NO security cameras in the multilevel parking garage which is concerning. For such a nice facility with security gates and rent prices as they are, one would think that safely in the parking garage would also be a priority.

The apartments are full of bugs, asian roaches and hugeeeeee american roaches. The grounds are unsanitary and filled with even more cockroaches, some waiting by your door for you to get home.. its disgusting. Oh and the pest control you pay for every month is completely ineffective. They have some guy spray in the corner then he leaves. Oh and if you talk to management about it they completely ignore you, Angela is the worst. Do not live here if you have asthma or allergies. The nasty roaches... make it worst. Oh and if you have small children or pets the pesticides are not safe for them so you will have to find other ways to control the roaches. Lee mas

Management,

I would like to comment on the customer service that I received this weekend from one of your staff .Her customer service was beyond my expectation! She was very professional, informative, and resourceful.

I have worked in management for 20yrs, great customer service is top priority. I just wanted to let you know that my experience was beyond my expectation.


Thanks!

I looove living at The Heights! Great place for all community segments, Business Professionals, Families, Students, Dog Lovers, i.e. The complex is conveniently and strategically located alongside the Energy Corridor, at the intersection of two major highways I-10 & 6, but also with the beauty of being surrounded by green areas, a little creek and a trail for the runners.
The place is new, the pool area and the business center, outstanding, it even has a super nice meeting room... nice!

The... Manager, Sales Advisors and Staff are always there to meet my needs far exceeding my expectations. Thank you!!! Lee mas