WaterWall Place Apartamentos

It's been good living here except for the parking in front of the waterwall is horrible. It's very hard to get into and out of the garage at times and it can be very frustrating.

Should be a 4-4.5 star experience, but see comments. Staff are friendly and responsive. Community is fairly clean and nice except for rude occupants who leave piles of trash in the garbage room instead of literally just opening the shoot and dumping it themselves - happens every single day. When the power went out on 02/13/25 there was no emergency management at all. Community has extremely few resources and Zero emergency lights in the stairwells which is its own brand of a horrifying... experience - when you realize the only avenue of escape in an actual disaster is a pitch black stairwell. No water during power outage either - so no sinks or toilets worked. That makes me think the sprinkler system wouldn’t work either in a fire during an outage. Management says they will address it, I truly hope they do, otherwise it’s an untenable situation to live in, as Houston overall is a natural disaster waiting to happen whether it be floods from heavy storms or the occasional ice/freeze over. Lee mas

The staff is professional yet compassionate. I can tell they really care for both residents and applicants! Gavin and Nancy are great hands to be in.

Great community and ideal location for everyone. Next to Galleria and also the leasing team is great. Finally affordable for anyone looking to rent while staying in Galleria area.

Things are not going well. There is no peace in my home due to inconsiderate upstairs neighbors. As I try this message at almost 11pm, I am awake due to the constant noise upstairs. I am very unhappy.

I’ve complained multiple time and the situation has not improved at all. I expect so much more from management and am sorely disappointed and am looking for somewhere to move to.