The Verandah at LakePointe Apartamentos

Im a resident here and I ALWAYS have a hard time finding a parking spot, any time of the day I have to circle the parking lot multiple times just to find a spot. It’s best to get a car port unless you’re lucky but that’s rare. Its 1am and Im sitting here waiting on a spot..

Walked the property with manager to see if i wanted to live there.. the outside walls were dirty and I asked the lady to they ever come wash the buildings and she said she did not know, 1st red flag. Went to look at an apartment and it was ok and i seen small things like the floors weren’t so clean and bath tub did not look like something i wanted to take a bath in .. they already showed me they don’t really take care of the property so i definitely will not be living there

This is the worst apartment complex I’ve ever dealt with! I applied last year for an apartment and got denied which is fine! But I had to pay $400 to apply with the understanding I would receive a refund but I have not received it and this is been going on since last year. I have called and sent emails to the apartment complex and each time someone has responded they said they would check and I have not received a call or email back from anyone. But they were quick to email and call me when I... was applying for the apartment. This is completely unprofessional and ridiculous! But it does not stop them from sending me a monthly email saying that I owe them rent money even though I do not live there!!!! Lee mas

If this website allowed 0 stars, that’s what I would give The Veranduh. Although I have many other stories as to why this property is terrible, I’ll provide one instance to save you some time. My boyfriend passed away on a Friday evening unfortunately, and when I returned to collect some of his things the following morning, they had changed the locks. After spending half a day on the phone with corporate, I realized that the people who run this place have no compassion or kindness whatsoever.... They treated me and our family with so much disrespect, and made things so much harder than they needed to be in this already difficult time. You’d be making a terrible decision if you decide to live here. Lee mas

The staff of the management is great ,but the manager does seem to be on a different page from everyone else. Asking questions and receiving answers from a different person than who you were originally speaking with gets confusing.