30/9/17
Formerly great complex, now poorly run!
The location of this place is phenomenal (close to everything- shops, highways, etc.), however, that's about the only positive this place still has. I've been a resident (along with my boyfriend) for five years now. When it was run by Riverstone Residential from the time we moved in until the time it was bought, they did a great job. Maintenance was quick to respond to calls, the landscaping was nicely maintained, and the leasing office was very attentive and caring. Fast forward to when Gaines... bought the complex in 2014-- now it's crap. The leasing office never seems to know what they're talking about, my neighbors are rude and loud, and there was (and sometimes still is) a massive problem with the trash. Valet trash isn't picked up when it's supposed to be and they rarely empty the trash compactor, so you often walk/drive by the compactor with PILES of trash bags...and the smell is nasty. We're looking forward to getting out of our lease soon!
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