13/6/24
Nightmare Experience: by No AC for a Week and Unprofessional Maintenance
Living here used to be okay, with an average rating of 3 stars. But now, it's a nightmare. Our AC has been out for a week in the scorching Texas heat, and it's still not fixed, our pets are suffering, and we're stuck in one room with a portable AC just to survive.
When we asked when it would be fixed, they said it would take longer than expected, but couldn't give us a timeframe. I asked if they checked other vacant units for a temporary fix, and they said “they should have”, but my AC is still... broken. It seems like they don't care.
The maintenance person is terrible too. He screams at me from across the complex instead of being respectful. I hate that he can't talk to me nicely and in a correct manner about the AC problem.
Unless you want to deal with a broken AC for over a week and rude maintenance people, don't live here. They don't care about their tenants.
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