Mustang on the Trail Apartamentos

If I could give zero stars I would. I've have been living here 5 years and this is the worse management. I had to sign my lease more 5 times and they still didn't have the correct information after that . I just can't wait to move out I would of thought they would be a better management with all the extra charges they added that we didn't pay before. I also was told if I referred someone I would get a discount on my rent after the three months but when I brought it up they said they would have... to see if I qualified. I referred these apartments to my daughter thinking this would be a nice place for her and her boyfriend but ever since they've moved in there's been problems with ants in they're living room, water coming from the floors whenever it rains,they're dish washer leaking they couldn't even wash dishes without having water leaking in the kitchen and they're refrigerator not working and it took them weeks and having to yell at them to come fix one out of the 10 other things that need to be fix around there and it suppose to be a "newer" apartment. Still right now they have not fixed any of these problems. They want you to do everything online but that does nothing at all. They said at first to give them time to adjust to all the new things they are trying to set up but no they are lazy get mad or annoyed if you even try to bring any problems up with them. Lee mas

Great work, hard workers. Gets it done when needed.

They’ve got new management that clearly haven’t set everything up properly, our application was accepted and we paid our deposit but they kept claiming one of our applicants had a chargeback even though her bank never showed such and we had more than enough money in the bank. They eventually terminated our application and marked us as delinquent because their new system wasn’t working properly. Appears to be a nice spot if you can get in but after struggling with their websites and phone numbers... that all lead to wrong places and being so blatantly snubbed like this I can’t recommend anyone try here until they get it together Lee mas

I have lived here for 2 plus years. These are things I have witnessed first hand.

A/C going out in the middle of the summer and management refusing to fix it. (not a one time issue)
The security gates to enter complex are either open or broken an insane amount.
hot water going out 2 times a month on average
One of my vehicles being towed even with a parking sticker on the winshield
Bugs, bugs, bugs.
Vehicles being broken into several times.
Repairs taking too long, not being done or just... ignored.
In 2 years there have been 5 different management teams.
Recently the apartment complex was sold to a different group.
I picked the complex due to the location but at some point enough is enough. Lee mas

The lack of respect for tenants privacy and the roach problems prompted me to go month to month after about 18 months. I moved within two years. It's a shame because this really could be a nice property, it is in a great location, with the right management. The office staff turned over 3 times. They keep the same maintenance crew though.