Ovation at Lewisville Apartment Homes

If I could give 0 stars I would. The experience here has honestly been pretty traumatizing for me. I have paid my rent faithfully for two years. I have gotten the cops called on me three times for a “noise complaint” because the tv was apparently too loud for my neighbors and because my nephew was crying too loud. This apartment is not kid friendly or pet friendly. I have multiple emails trying to speak with the manager to see how we can fix these issues as adults. My emails went unanswered for... several months. I had to send multiple emails for someone to finally respond and once they responded the manager stated they can’t control how someone complain and that I need to just keep the noise down. They sent a notice stating I couldn’t let my dog on the patio without a leash on him because it is considered a “fenced area.” I have witnessed several dogs on a patio without a leash or supervision. I gave a notice that I did not want to renew because of the lack of communication on the harassment complaints I have made. In exchange I received a notice to not renew. Now that I am trying to find a new apartment, this place is stating I did not give a notice. Which is a complete lie and blocking me from being able to find a place to live. This is my life that the office is playing with. And for someone that have paid rent on time, I find this completely unprofessional and disheartening. The apartments look nice but the way they treat people here is ridiculous. They will give any reason to make your life miserable and give unnecessary fines. I have never experienced something like this before as a professional. I would not recommend my worst enemy to live here. Lee mas

This could be a good place, except for the management. It’s hard to feel good about your good looking apartment knowing the continuous aggravation from dealing with most of the employees. There are 26 vacancies, and this is not a huge apartment complex.

Don't Move here. You will be sorry. Read the reviews you will see the problems they buried the negative ones at the bottom the good ones are at the top so go down below and read the bad reviews for this place it is awful terrible your car is going to get towed the walls of paper thin the staff is unprofessional in and everything you can think of that's what this place is you might want to keep it moving. I don't even think they deserve one star wish I could rate zero star cuz that is what they... deserve zero Stars they are that pathetic Lee mas

Nice and roomy apt. Mgmt lied about it being ok to paint a feature wall. "It's ok if you prime it back when you leave". I primed it and still got charged $30 to paint the wall, a carpet shampoo fee. I had the carpet cleaned, $20 for 2 blown track lighting bulbs in the kitchen, and a $10 fee to replace a bulb in the living room that had no ceiling light. I left the apt very clean and had 2 walk throughs with the assistant manager and manager. I only received $29 of a $300.00 deposit. I wish I had... them to sign off at that time. If you have 3 vehicles you must get a garage. Beware of management. Their word is not Bond. Lee mas

Staff lies and seems to forget what they tell you they will get you during your lease and at the end you get charged to remodeling the apartment you where in would no advise leasing here