14/12/23
DO NOT MOVE HERE!!!!!!!!!
All the positive reviews are lies! This place sucks and no matter how they try to fix it up it STILL SUCKS!!!! Just recently found out that the residents have to pay for certain maintenance requests. Need a specific light bulb, you better buy them and they will not reimburse you at all but they will surely expect to raise the rent, god forbid they pay bulbs! They never return voicemails, the office staff sucks, there’s never enough parking because the people who have covered parking will never... use the covered parking. They had a towing service that they no longer use. Why do I have to pay $50+ to use a spot and have a sticker when they allow anyone to park here! Oh, ROACHES!!! They don’t do crap for that. Called over the summer to have the place sprayed. They can ONLY do Wednesdays during the working hours and someone has to be here for the guy only for them to CANCEL on us the last minute and have never rescheduled. If it’s not roaches, it’s ants, if it’s not bugs, it’s mice. The current unit I’m in everything is falling apart but hey! I gotta pay for that right?
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Administrador de la propiedad en Parc Lake / Bay Shore Village respondió a esta revisión
I hope this message finds you well. I wanted to reach out to address and apologize for any confusion or inconvenience you may have experienced regarding our policies on parking charges and pest control services.
Please allow me to clarify that we do... not impose charges for covered parking for our residents. Parking fees are only applicable to unauthorized occupants and visitors to ensure ample parking availability for all our valued residents.
Regarding pest control services, I would like to emphasize that these are conducted weekly, every Wednesday. To ensure your unit receives the necessary service, we kindly ask that you prepare for these visits accordingly. It's important to note that if there are minors present or if the door is double-locked from the inside, preventing our pest control team from entering, we will need to reschedule the service to ensure the safety and privacy of our residents.
We understand that your comfort and satisfaction are paramount, and we are committed to providing a living environment that meets your expectations. Should you have any questions or need further assistance, please do not hesitate to contact us.
Thank you for your understanding and cooperation.
Warm regards,