Summit Ridge Apartments

My move-in process was terrible and there was very poor communication between my leasing agent and I. I haven't even been here for an entire week and there are roaches everywhere. I don't recommend living here.

I have been renting/ leasing apartments for the past 5 years and have not had as poor as an experience as I have had here. When my wife and I first looked at the apartments the manager was very helpful but once we signed the lease the experience was completely different. When we came move in our belongings there was a STRONG paint smell at move in. My wife being pregnant we could not move in. To be nice we let that go. Then we did the initial walk through and the apartment had not been cleaned... move in. We were polite about it and the manager sent her make ready person that only brought a bottle of windex and a roll of paper towels. So we just decided to clean our selves. We also had a few things that needed to be repaired in the apartment and after an 8 month lease they never got around to it. Even after we expressed to the manager our concerns and did a walk through again 6 months later. Needless to say our kindness was taken advantage of. These are not terrible apartments but the management staff lacks customer service. Lee mas

When my husband and I first looked at these apartments the manager was so nice so we took a chance. After being here for 8 months I can say that this has been the worst apartment complex we have ever lived in. When we first moved in the apartment hadn’t been cleaned so they sent someone out with paper towels and windex? Then we put in maintenance request from the beginning and when we moved out in July they had not been completed fully. The manager did a walk thru to see what needed to be done... and get things STILL weren’t completed. Also, we had ants in our apartment and they were suppose to send out the carpet people since the ants were in the carpet and the people never showed up. I informed the manager and she never followed up! I have a newborn so trying to do tummy time was not fun & she knew we had a baby. I just am so disappointed in the customer service we received. Porsha is so rude and Rochelle really doesn’t remember anything to follow up with you. Overall I do not recommend living here. Apartment complex is going down hill. Lee mas

These apartments are getting run down/old but the rent keeps going up. Amenities are a joke. The pool is falling apart, the hot tub never works, and good luck using the gym because it is the teenager hang out. Nobody picks up after their dog, so its nasty everywhere. Work orders are ignored and the office staff isn't concerned with resident issues. This place use to be nice and quiet. It isn't kept up anymore, and riff raff has moved in so there is constant thumping of loud music. Don't waste... your money here-its a waste! I'm giving 1 star since there isn't a "no star" option. Lee mas

great customer service and helpful staff. please with the floor plans and location near school, work and gocery shop and restaurants.