The Bluffs at Vista Ridge Apartamentos

It was great living here in the beginning and now its a nightmare. I will not be renewing my lease. This entire "shared cable/internet," thing is a joke!! I get better connectivity when I'm using my cellular data. The internet runs sllloowwwwllyyy. Unless you have covered parking... you can forget being able to find a parking space next to your building. It is quiet here, neighbors are nice. However, there is Poor maintenance. I put a maintenance request in 2 weeks ago, I'm still waiting. I've... had to put 4 maintenance requests for a consistently malfunctioning A/C unit. My electricity bill is outrageously high because of the A/C unit and I was told by management that it essentially is my fault for living on the 3rd floor. I didnt pick this apartment. I was told that this was all they had available when I did the tour.... so how is this my fault? Birds get stuck in my fireplace and it scares my children. We've had large bugs come through the fireplace. The dishwasher was broken, the refrigerator door doesn't close correctly, so there is heavy condensation inside of it when we open the door. There is an odor in the guest bathroom that is coming from the pipes. I work from home, and the outlets malfunction consistently. I've had to call maintenance twice to come and fix them so I could keep working. I would put in another maintenance request, but management and maintenance don't care at all. Lee mas

Cottonwood Residential, the property management company has an "F" grade on Better Business Bureau. They have sketchy policies. This property does not always notify you before entering your apartment. We never watched tv and had internet for $40 a month but the management made a deal with Time Warner to provide cable and internet but they force this on you in the lease so whether you use it or not you have to pay for it, $80. Great for people who use both, but we don't and didn't want to be... forced to pay for it. Beware when signing, they give you a base rent price but then it gets jacked up with addendums for trash, pest control, cable and internet, etc. The property manager Jan has poor customer service. She started off nice but obviously cannot handle the stress of managing a property because she lost any shred of decency when dealing with residents. When we moved into one of the units, there was a new stove that was still in packaging, not setup and the unit was dirty. Lee mas

If I could give this 0 or negative stars I would. This is the WORST apartment complex that I have ever lived in. They tow vehicles that are not parked in visitor spots (which aren't labeled so good luck), let servicemen into your residence with little to no warning (they emailed me 5 minutes before TWC entered my apartment), and do not relay important information. For example, they forgot that I put in my move-out notice, charged me the full rent when I only lived in the apartment for 8 days,... and then told me it was my fault for not changing the payment amount which they never told me I had to do or how much the prorated rent was. They over charged me $1000 that time. Beyond frustrating. The management is rude and unhelpful. Don't live here. Lee mas

This apartment complex isn't a place where you can call home. The management here is always trying to get every ounce of penny out of you. They tow your cars at night even when your car is registered. They never gave me stickers to put on my car but said it was my fault for not asking for it (didn't even know we had a system like that here). They resort to these methods because they don't have enough tenants living here and need the extra money.... the reviews speak for itself. You can never... invite your friends due to the fear of getting their cars towed. Seriously want to move out and I just signed the lease last month. $300 per car. There's never any parking available so you're bound to get your car tow Lee mas

Valerie the Best Manager Ever-
Great location-
Nice apartment-
Parking available-