The Vines Apartamentos

I love it here the staff is great and work orders get completed on a timely manner

I just leased today! It’s rare for a manager to help at the front when it gets busy but she got up toured me and hooked me! What can I say I loved the price and the apartment

My parents have been living in vines for 6 month now. From the beginning we have been complaining of balcony door which cannot be closed completely .there is a gap between door and wall through which cold air come inside during winter.
Next thing is bathtub, in which water is not draining. After taking bath we need to put our hand inside dirty water and hold it for half an hour for all water to drain . Whenever complained their answer is staff not available. We send a lot of emails and even... personally told them couple of times.no vain .
We fed up and tried to get out of there. When contracted the manager she said we have to pay 2 month rent as we haven't given 60 days prior notice. What the hell . When we told about the living condition she said she can only do is an apology . Does an apology can repair the defects?? Staff are not helpful at all. Lee mas

My wife and I just recently moved to Texas, and have been apartment shopping for the past few weeks. We were very impressed with The Vines Apartments. The grounds were well maintained and beautiful. The manager Enriqueta, was very helpful, friendly and knowledgeable. It made our experience a very pleasant one.

If you ever want a quick notice that the water is getting shut off temporarily, they're quick to do that. However, don't expect an email back stating the water is back on. It's a fun little game you have to find out for yourself!
Back in October 2020 I was having issues with my internet through Spectrum. I had Spectrum out there twice for service calls (which my wife and I had to pay for). Spectrum looked outside and stated to me that the cables on the outside of the building were rotting from... the inside out and the property manager would have to call Spectrum to get a crew out there (I lived on the third floor). The property manager told me multiple times they don't deal with Spectrum. Well, I caught the complex in a lie two weeks before my wife and I moved. The complex does have a contract with Spectrum because they charge you for cable even if you don't want it. The assistant manager said she would call us back regarding that matter. Still waiting 4 months later...
Oh, I've been waiting for over a month now to receive a simple document showing all move-out charges have been paid...This place is GREAT.

As an aside, Chuck and the maintenance staff try so hard, but they need more help and Dayrise/The Vines seem reluctant to give them any. Lee mas