Park East Apartamentos

I have resided at this location since August 2022, it has been through 3-4 management changes and none have been helpful to its tenants. They only care about taking more money and not tenant safety. Current management are very entitled. It is very dirty in the halls and smells like trash. They do not properly maintenance requests or concerns. Since they do not offer single bedrooms they randomly match tenants and I was placed with a psychotic roommate and their only response was for me to move... and used a personal business as a reason for them to try to terminate my lease. Overall, the front that the apartment shows is fake and you’d be better off at another apartment. Lastly, the homeless roam around freely and the “security” only monitors tenants from having friends over. Lee mas

This place is in horrible conditions almost every gate is open, garage gate, door handle there is poop and spills in hallways, one out of two elevators works. This place speaks about who the owner is. I’ve been here for about 2 years the owner just reads reviews and does nothing to fix issues. Only good thing are the rooms and private bathroom.

STAY AWAY, AVOID THIS PLACE AT ALL COSTS
awful management, awful safety, awful maintenance, awful mail system, awful move in. non sanitary
All of their good reviews seem to be from giveaways and not actual experience.
To start off, one of the biggest issues here is safety. They’re going to say that crime has no address, but this place opens their doors for crime and does not try anything at all. The gates are constantly left open or broken, both around the building and in the garage. None of... the doors are locked, when they should be taking advantage of keys, it’s all already there. In my 1 month living here my vehicle has been broken into while I went inside for 30 minutes in the “gated and surveillance” garage. Park east has not wanted to cooperate with that or anything else. Yesterday I witnessed a man that was going door to door on vehicles trying to get in. On top of that random people that are not tenants here have walked through the halls, in the garage, knocked on our door.
Second the building is disgusting. There’s constantly a smell of trash that is suffocating, the hallways have never been swept or dare I say mopped. Mold growing in the ceilings, cracks and holes everywhere, signs not hanging, lights out.
They have had more than 2 elevators down for over a month and don’t care to call someone out to fix them.
The maintenance here will take 1-2 months to process your request.
Upon move in our unit was not cleaned, still had trash and items from the previous tenants. It was filthy… also at move in we were given a key that did not work. Still to this day we are trying to get them to do something about that key. Every time we go down to the office they give us the exact same excuse. That their system is down or they are missing a part that is being mailed, and that we should come back the next day. That has been going on for 3-4 weeks. It is unsafe and extremely annoying to swap keys with your roommate constantly when you do not have the same schedule.
The mail system is absolutely awful, they lose your packages after they’ve been delivered, give you very minimal hours to pick things up that not a lot of people can work with. Take your Id???? When you have a literal confirmation email.
The place is in constant “renovation”, but no one is ever working and it’s been the same way since last year.
Management does not care about this place. Every time I go to the office I see someone with valid complaints that the staff gets upset with. Lee mas

Really awful place. Unorganized package system. They took my girlfriend 's ID proof when she went to pick up her amazon package. They took 25 mins to find the package and you won't believe this, they lost her ID!

Totally irresponsible leasing office.

When we approached the manager's office to discuss it, we were called a LIAR and that their employee never lost the ID. On showing email correspondence that refuted the fact, they admitted that they did lose the ID.

Awful customer service... response and no sense of responsibility on part of their team. Only looking to pass their blame on to others Lee mas

This place is absolutely horrible, the management company has completely gutted me on move out cost. I lived in this apartment complex for three years and had to deal with rat infestations, loud and obnoxious neighbors that scream at night (management didn’t care), and all the gates are broken you can quite literally walk in without a key. When I finally did move out they charged me over $650 dollars in move out fees including the cost of a new mattress that was used for three years by a 6’2”... 215 lb man, and had cheap springs that broke. Everything about this place looks good on the surface but this place is absolutely horrible and the management company, cardinal group, could care less about their tenets or having reputable business practices. Lee mas