Southfork Lake Apartamentos

Me and my best friend have lived in this apartment for the last year and it was definitely the best place we have lived so far! We had to move out due to my job taking me out of the state or else we would've stayed. The staff is amazing and makes sure you are taken care of. The amenities served their purpose very well and was never too crowded to use. Maintenance requests were completed in an efficient time frame and we rarely had issues with things working. The location is great, super quiet... complex and close to lots of things. Easy to get on and off the highway. Would highly recommend to anyone, will miss this place! Lee mas

We have lived in these apartments for less than 6 months & we have had so many accidents happen since- 3 of them being within the past 2 months. Sadly our car got broken into this past week along with EIGHT other cars & STILL the front office/owner decided to do nothing for our safety as residents. They have cameras but the cameras don’t face the way our car was parked. We will not be leasing from here again & found a new great complex for next year! I went to the extent of trying to speak with... the owner Robbie, i contacted her via email asking to have a phone meeting & she couldn’t even do that. Needless to say their customer service is non existent. i have been in customer service for plenty of years now & know this is something that can be done but they don’t care enough to do so. i also know they have offered half off prices for a garage for X amount of months but not on rent.

UPDATE: After getting permission from the manager & the owner we could have 10 extra days to pay rent. Unfortunately on saturday we received an eviction letter from them, & they took out our credit that we had. With all this being said, the communication is absolutely nonexistent here. Lee mas

I’ve lived here a little over a year and half now and I’ve had a great experience here. Very safe, quiet, and clean community. The office staff are always very nice and Nicole the manager is very professional. When submitting a Maintenance request it always gets done the same day. Highly recommend!

I have been in contact with apt for a few months because I knew it was a beautiful, new complex. Day one- move in... professional, personable staff. Had all paperwork ready for me, very detailed move in pkg. Kara and Nicole... top notch customer service!!!

I was reading these reviews and I have lived here 6 months or so and let me tell some things. The staff actually does care yes they do. I was in a severe motorcycle accident a couple months ago and in a coma and was out of work 2 months and just moved to Texas after a divorce and no I don’t have a huge bank account but make good money, I have not paid on time 2 months in a row and yes there are late fees of course but they UNDERSTAND and work with you if you communicate, next yes there are bugs... but this is Texas and there is a pond out back and it’s a nice pond but they attract bugs. Trash come 5 days a week. I mean come on you just set it outside your door , only complaint is noise and have complained but still happens but it’s not anyone’s fault. It’s the people upstairs and it’s the way the building is designed I can hear there steps like there jumping and I work nights so it’s hard to sleep at certain hours. That’s my ONLY complaint. Very good mail and package service too. I never write reviews but wanted to leave a nice one. Lee mas