10/7/20
Caring, Compassion, Competence
My wife and I wanted to express our gratitude in this email for the maintenance workers at Mosaic Lofts. They are very caring, compassionate and competent individuals that truly care for the work that they leave behind. This is something I noticed Immediately in the beginning when I first moved in almost 2 years ago for a problem with the bathroom sink. Very respectful when entering the home and informed us about the work he needed to do in a professional manner. I’ve never noticed a discrepancy... from either or throughout my stay here at the Mosaic Lofts.
Recently Mosaic Apartments received the Top 1% Elite Reputation Award for Excellence in Customer Service. I truly believe that it has maintained that title through the work of the Leasing Office and the Maintenance Team. Their families are so lucky to have role models like them that represent true caring, compassionate and competence when it comes to their work. I hope this hard work continues on through their families generations.
I am more than sure the rest of the community feel the exact same away about them and would join me in showing their appreciation for their work especially during a pandemic that is destroying families all around the globe. A small act of kindness goes a long way. They go the extra mile.
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