Magnolia Ranch Apartamentos

I have lived here for over two years, and when I first moved in, the apartments were very nice, and the location was perfect. However, the management structure has declined since the new owners took over. It has become a struggle to get them to address even basic issues, especially when it comes to disturbances caused by neighbors.

For months, we have reported repeated incidents, providing management with all the necessary details—even video evidence—yet every time we ask for a resolution, we... are told that their “hands are tied.” This is incredibly frustrating and unacceptable.

We have even tried contacting the courtesy clerk during after-hours, but the number never works, and there isn’t even a proper extension set up. It’s disappointing to feel like we have to walk on eggshells in our own home with no reliable support from management.

Because of this ongoing lack of assistance, I am seriously reconsidering renewing my lease. Lee mas

Noisy upstairs neighbors, loud music at the pool, and car theft I can handle. It is part of living in an apartment. I have dealt with all of those here. What I cannot except is 2 months in a row, where I have had issues with the online portal or paying rent with no word from management after numerous calls and messages. I'm talking 8 phone calls.

The management will ignore you after you have signed and moved in, which I guess is part of the business strategy of Knightvest(?). Who knows The 2... bedroom units are nice, but there are a lot better in the area. Do NOT plan on staying here any longer than 6 months if you can help it. Lee mas

If you like roaches, mold, unkept grounds, and dishonest billing practices move here!

I've lived here for two years going on my third year now. The Management staff is easy to work with. The Maintenace staff is quick to service anything that needs a fix. The property just upgraded and put in new exercise equipment in the gym. Overall, I recommend this place.

Roaches. Dog poop everywhere, most of the complex reeks. Flooding from bad pipes BEFORE the winter storm happened, and more burst after. Wrong cars have been towed. Cars have been broken into. Night maintenance fails to respond to emergency requests. Windows provide no sound protection while making up the majority of the walls. Large windows increase energy bill dramatically in TX and they are sealed poorly, resulting in wet windows prone to causing mold. Beware, good reviews are mostly just new... residents or from back before Knightvest took over... been here over 3 years and all I can say is FOR YOUR SANITY PLEASE LOOK ELSEWHERE. Lee mas