The Place Apartamentos

This place is infested with roaches and management is slow to get anything done. I have been waiting a year to get my mailbox still haven’t got it. Have to constantly call so that pest control can come out and even when you do call they will still not come knowing this place is crawling with roaches. Do not move here the place is not worth the money!!!

Since CAF Management has taken over I have had a difficult time receiving proper communications and have maintenance requests filled in a reasonable time. After turning off our water on Christmas weekend in 2022, my upstairs neighbor caused a flood and the emergency maintenance response was non-existence and till this day has not offered a response on why I was not checked back with as water poured into my apartment. After several unanswered emails and no call backs to get this damage resolved,... I ended up sending certified mail for my records and I had to contact the regional office. The regional manager did an excellent job because the next day, I was actually contacted by the leasing office. The unprofessional truly showed as management and maintenance had no answers to justify why the situation had to be delayed so far that I had to contact the city itself and the regional office. The manager even brought out the printed emails I sent over certified mail and stated that his staff was not telling him anything even though all the emails I sent were valid emails alongside submitted work order requests that dated back months.
In February, I caught maintenance on my security camera installing a new toilet and after questioning the leasing staff over and over about when the notification was sent (because they told me they sent one), I caught them actually admitting it was a mistake (not an apology).They did not give me a curiosity notification to inform me of a major maintenance repair.
I was already quite rattled that I could not prepare for this work to be done, maintenance did leave my lights on (bills that I pay for, I have the footage), and the invasion of privacy that took place without said notice. But what really peeves me off is that I caught my leasing office in a lie yet no apology was given and no one in that office seemed willing to fix the situation.
It is a shame because CAF Management’s slogan is “People Matter. Performance Counts.” and I don’t see that happening past off prior interactions.
If you are planning to move here please keep management and leasing staff accountable and demand the communications that a paying tenant deserves.
Lee mas

The management is trash.....I have been waiting over 3 months to have an exterior lightbuld replaced

This is a horrible place to live in! Spare your energy,money and time ,don’t even think to rent here ! Very poor maintenance ,high water and electric bills ,very old apartments everything falls of the walls ,not worth it !Office people are of no use and always claim they have shortage of maintenance people ! DONT RENT!
I regret doing so every single day

worst place to live !!! i live here right now management never fixes anything nothing ever works constant water problems hate it SO MUCHHHHH wish i could leave but i can’t till march i cry every day i hate it so much