Link at Plano Apartamentos

Office staff very helpful and friendly! They follow through and communicate! It is refreshing to know you’re listened to and are a valued tenant.

The staff at the apartments have all been wonderful to work with. Construction can be a pain to live around, and there have definitely been issues getting maintenance problems solved quickly, but the location more than makes up for the negatives. Be aware that only one building has an elevator, and this makes the second building inaccessible if you get injured.

Trash procederes make floors,halls, and parking looks trashy. I lot bug flies and smells. To have visitors parking limited is not convenient anymore. We pay for delivery room that I never used. Apartments has ok lot a cracks walls.

“Secure” doors are never secured, lock systems don’t work, or other tenants block the doors open with rocks. The vagrants are found sleeping in the hallways and under the stairs, especially when it’s cold. The people that hang around the train platform are loud at all hours of the night. Management does not respond for days at a time if at all unless you leave a negative review online, then they are quick to apologize but still never fix the issue of the complaint. The package room is a joke and... the parking situation here is horrible. Now the units…worn out and tired would be a compliment. Stove and oven that works intermittently, a Freon leak in the a/c, but instead of fixing, they tell us they will come back in a couple of months and add more freon. Countertops are painted…yes painted, all of them.
I could go on, but do yourself a favor and avoid this place. Lee mas

They will jack up their rates on you when you renew and tell you that it is part of your lease. Homeless people are everywhere asking for money or fighting at the train station or in the street. My cars have been hit numerous times and we have had emblems stolen off of both cars, threatening notes get left on cars if they are parked even slightly crooked. Management does not respond to requests to have things fixed in your apartment, pool is never cleaned, dog park smells like crap and no one... picks up after themselves. I would say walk your pets outside the complex but then you risk homeless people constantly messing with you. You pay $30 a month for trash but you have to take it to the dumpster yourself where you will also not be able to even go in because there is so much trash piled up because they do not care for this place. There is a constant smell of pet diarrhea outside. Parking is a nightmare if you have a full sized car, be ready to find a spot on the 3rd or 4th floor and walk your way down to your apartment and hope you are not carrying anything. Paint will fall off the doors and walks because they used a cheap painter who did not even prime the materials. The washer and dryer set up is completely backwards. sink and toilet and bathtub are constantly messing up. Ac has gone out 4 times since moving in. place has been bought and sold more times than a bar. Noise is always insane. People are always at the pool drunk as could be blasting their music so loud you can not hear anything in your apartment. The "Dog Park" is a complete joke and the gate has been broken for now 8 months. Homeless people bath in the pool outside and management has been notified several times and they have never cleaned it. The amenities suck and the gym is basically a small bedroom they turned into a gym and if 3 people are there you are not gonna be working out. They never answer their phone and then when you do get a hold of a complex it is usually the phase 2 building and they will tell you to call the other one. The walls are thin as could be and you can hear peoples televisions and arguments or them stomping around. The fire alarms CONSTANTLY GO OFF AND ARE AS LOUD AND EAR DRUM SHATTERING AS COULD BE. In the last 2 years they have gone off at least 40 times.
There is more but I would just say avoid this place at all costs Lee mas