Somerset at Spring Creek Apartamentos

I scheduled a tour to view an apartment. I was using an apartment locator so she set everything up for me but when I arrived the front office didn’t know I was coming even though I received texts and emails about the appt. The lady working seemed very disinterested in helping. Basically just gave me a piece of paper and asked what I needed. Only showed me photos of the unit that were also older photos. Almost immediately I knew I didn’t want to live here.

I lived here till Jan 2023 almost been here for a year. Unfortunately, I booked this apartment online from Michigan in March 2022, where I was previously resident. First few months were OK since we did not face any extreme temperatures but when peak summer started in June, I noticed even when the AC was left for whole day, the room temperature would only reach 74 F. I complained n number of times but no effective solution, they changed the compressor for namesake to prove they worked on... resident's complaint but that was of no use, the fault is in the ventilation on the whole, which takes ages to either cool in summer or heat in winter.
my advice for new residents is please inspect the property and have them in written to provide with good ventilation system. or else you end paying 300- 400 monthly electricity bill. moreover, they charge you unnecessarily $ 25 for trash which they do not collect for reason known to them.
there is no security for the car parking , some one can easily break through the community since the gates are left open 24/7.
JUSFTICATION: you can notice almost of the community on the 2nd floor units are unoccupied Lee mas

HVAC , AC is not working in the community gym since July.
Front door for the community gym don't open or close properly .
The thing is if they can’t even fix these issues how are they going to fix any future issues with your apartment!
No trash pickup scheduled for 2 straight days, Friday & Saturday. You can look at the main big disposal at parking lot. It will tell you everything what kind of residents live here. It is always over full and disgusting. There are spiders, fire ants and mice... infestation all over the building.
Too many problems to list.
I believe the reason being maintenance issues are not getting solved since this community manager is not physically present on-site and highly dependent on the on-site assistant manager. Lee mas

I have lived here for over five years and seen a lot of management changes. The current team is the best I have encountered anywhere. Claudia in particular is as nice as they come. She addresses any concerns promptly and efficiently.
I love living here!
Thanks Claudia continue being a rockstar!

They try to paint things away, very old appliances and ill managed property. The floors are greasy and no way to clean them because of hand scrapped hardwood, also be aware of some leasing gotchas. I would recommend checking out other apartments before going for this. The management is pretty bad and that will be very evident soon. There are quite a few other properties in the neighborhood I would recommend trying others and use this as a last resort.