Porterwood Apartments

the day I moved in the place was filthy, I had to pay cleaners to come help me clean the place up before I moved all my stuff in, I was on a time crunch.
They will sometimes mow the lawns before 8am
Thin walls/ceiling - can hear the people upstairs go to the bathroom
Roaches everywhere - had to pay with my own money to treat the problem because they never fixed/resolved it. I was reporting issues every few weeks and yet I’d still come home and see roaches everywhere until I handled the issue... myself.
Don’t follow their own contract - was told I’d be on the second floor with carpet but got first floor with vynal flooring
tenants don’t pick up after their dogs,
no parking permits required so anyone can park in the lot.
If they do any kind of work in your apartment they don’t clean up afterwards- I had dry wall all over my bedroom after they fixed a leak, couldn’t sleep in the room that night because of the drywall dust and laundry that had to be done because of them.
There was a leak from upstairs and it took them a couple days to actually come and look at it and then another couple days for them to come and fix it.
Not worth the money. Lee mas

Because I moved in during covid, I did not tour my unit before moving in. The apartment I lived in for a year faced 1314 and the noise level from ongoing traffic was awful the entire time. Since there is a stop light right by Porterwood, passing ambulances and police cars always engage their sirens when going by. The apartment was roach infested upon move in and no matter how clean I kept it or how much roach bait I put out, I always had roaches. The leasing office NEVER answers the phone and... has no voicemail available. Also upon move out, they are trying to charge me over $400 to replace the carpet because I had a cat. I have lived in 5 different apartments with that cat and have never been charged for damages from him before. With all the available apartment options, I highly recommend renting somewhere else. Lee mas

It’s a quiet place! Management is wonderful. Yasmin is a sweetheart and always helps when she can. Maintenance comes in a timely manner, sometimes has to come out a couple times for bigger issues. Neighbors for a majority are nice! Some are rude, but you get that anywhere. There is a stray cat problem. They scratch your cars and it’s not fun to walk your dogs around them. Some neighbors feed them and sneakily take care of them. The apartments are really nice and I love it here though.

It is so nice and and quiet here. The building is well insulated and comfy in very cold weather.

My overall experience here in Porter wood Apartments is Satisfactory..