Block 24 Apartamentos

Block 24 apartments have been my residency for the last 4 years and regretfully I resigned a lease at the end of august due to just having a baby. No one wants to move a month into postpartum. But I definitely did… just due to literally having almost died during labor, we decided that moving was out of our realm. Two months into my time being postpartum I was awakened at 8 am after cluster feedings which entails breast feeding every hour or less on demand. This man told me they needed access to... my bathroom for HVAC units to be replaced so sure okay I do this, then two other men walk in while I’m breast feeding to cover my entire Living room in plastic and blocking off access to my kitchen .. AC turned off in 100+ degree weather.. and precede to destroy my apartment. 3 holes taken out of my ceiling… dust everywhere they covered my dog in plastic… they did not tell me any of this would be taken place. They simply said they needed access to my bathroom. It got SOO hot in my apartment I had to vacate due to having a two month old and no access to my kitchen. THEY KNEW I WAS HOME. TONTI MANAGEMENT WAS THERE.

When I came back after a couple hours near the end of the day it still wasn’t finished and I had to vacate again due to how hot it was and the mess they left in my apartment. To say I felt violated in my own home doesn’t cover it.

Then not only two weeks into working again at half my hours because of being post partum they towed my vehicle - the only vehicle we have- due to registration being out. From my assigned parking space. So imagine paying $350 to get your car out… on top of you and your spouse missing a whole day of work because you happen to work together: we were out over $600 in a day due to them being sticklers on towing, which they obviously get a kick back from. And they do nothing, they don’t care, they simply gaslight you. “I understand why you’re upset” doesn’t get you very far with pissed off tenants. There is something you COULD do and refuse cause you know you’re wrong. But I digress, cannot WAIT to move. Do not move here if you want to feel heard, want clean grounds, a clean pool, nice amenities and working gates. They only care about their money. Period. Lee mas

This place used to be great. I stayed for the location and closeness to a park and rec center. I cannot wait till the last 3 months are over and I am out of here. The last 5 years this place has been going down quicker than an avalanche. Managers don't last more than a year and each one is worse than the previous one. Rent keeps going up but no building gates work so anybody can just walk to your apartment because there is no fence around the property and the individual building gates have not... locked for years but hey we get charged $25 for trash pickup that happens only when the sun is shining. Little bit of rain and the trash is left to rot in the hallways overnight- it adds a really nice odor during hot summer days. Nobody ever monitors the swimming pool so kids that do not live here are being noisy till 3am, people are blasting music even though they're not supposed to. The last straw is that these brainiacs decided to change HVAC units that are still working just fine in July, in the middle of summer of 2023 when we have had a streak of 100 days for weeks now. Your apartment will be without cooling the entire day, good luck working from home and if you have pets I guess they will just have to fry. Any person with at least 2 brain cells would schedule this for fall or early spring. If I ever questioned if I should move, no more doubt. Richardson has lots of new gorgeous apartments that rent out for way less than what I am paying now and I will not be left without A/C. Lee mas

Spent the last 2 years here had a great experience. Ms. Judy was always helpful and attentive. Overall 5/5

Elvira has been nothing but amazing! She’s always there to help and answer any questions, honestly the whole staff it’s self is amazing, nothing but respect for everyone here.

Have lived at Block 24 for a year and a half and it’s easily the best complex we’ve lived in. Never any problems with parking, the office staff is super helpful and very nice, and every time we’ve needed maintenance have gotten same day service.