Derby Park Apartments

The management at this apartment complex is the worst!!! I am really disappointed because neither the people at the leasing nor the corporate answer the phone when you have a problem. I had many problems at my apartment and they always give me the run around and want to charge me extra when my rent is due. They always tell you to leave a voicemail but you never hear from them!

1.) Cockroaches! I have seen multiple cockroaches every day since moving in. it is nearly impossible to breath in the home due to the allergies they cause (the issue is incredibly bad.)

2.) Most of the outlets in the apartment don't work. when plugging in multiple things into same outlet it shorts out the outlet and causes a surge. The hardward isnt fitted properly either and your plugs will just fall out of the wall on their own.

3.) There is dog poop everywhere. Every piece of lawn is... covered in dog poop although they have a dog park and dog waste bins everywhere. I have told the management and for days on end the same rotting dog turds are sitting all over the lawn. You need to be extremely careful walking in and out of your home so as to not step on it and spread it all over your car or home

4.) Flies. As well as roaches the apartment is filled with house flies, almost as if there is a dead rat in the walls or something.

5.) They are unresponsive to major issues like cockroach infestations. They say they will spray wednesdays but don't show up. You will wake up thursday and see your floor covered in cockroaches scurrying all about the premises. They try to use the lease as leverage to keep deposits and scare you into paying lease break fees although they are violating the lease (implied warranty of habitability) by allowing such a major infestation of their tenants homes. Lee mas

Derby Park Apartments is such a great place to live!! The staff there are like family to us!! Kendra and Karin are always there to lend an ear for any reason!! They make me and my family feel welcomed and appreciated everyday and are always there for us no matter the reason! I love how centrally located everything is from bus lines to grocery stores! The office is always inviting and a great place to hang out!! Great bunch of people! I highly recommend moving to Derby Park if your ever looking... for an affordable, fun loving place to live! Great job team!! You go Kendra, Karin, Josh, and Lana!!! We love you guys!!! Wouldn’t wanna call anywhere else home!!!!! Lee mas

First time renting ever, was SO excited at first. Was shown the model that they have only to find out my actual apartment looks NOTHING like it. When I first moved in the apartment was dirty and things were not ready even though the move in date was known. To top it all of you are being charged for gas which will be lovely surprise of you when you go to pay your rent. There is NOTHING in the lease AT ALL about paying gas ONLY that you would be charged for water and when asked for the lease that... was originally set in place to be honored was give a no. Was super excited to be renting my first time but due to this it has been a nightmare that I hope to forget. Lee mas

Wife and I moved in July 2016. All issues were fixed in a timely manner. Hot water was out for a block of the units, but that was taken care of quickly. My unit had an old stove that was replaced quickly and a garbage disposal that was fixed fast. Karin and the rest of the office staff have been wonderful.