Alamo Oaks Apartamentos

I wish I could leave negative stars. This apartment complex is dirty, infested, dangerous, and management could care less. Water pipes break at least twice per month and tenants are left without water for up to 3 days. There is absolutely no lawn maintenance what so ever. Trash all over the place. Gates are always open and anyone is allowed to come in and out. Shootings happen at least once per month. A neighbor recently was broken into and killed (this is not an exaggeration. Call SAPD for... records 10/3/2021)
Per management, AC will not be repaired unless your apartment is over 84 degrees!
Leasing office has been closed for over 3 months and they recommend to communicate via emails; however, emails are never replied. Phone calls are never answered.
Neighbors are loud and drinking and fighting every night.
When asked for security, the management response was that they are not responsible for the tenants’ behavior and that they could not do anything. So, we constantly have to call 911 for noise complaints.
Do yourself a favor and look somewhere else.
As soon as my lease ends in November, I will be out of this mediocre place! Lee mas

I started the process of renting this place before I arrived in San Antonio. I had an inkling feeling that I should wait to get here to see the apartment for myself before signing the lease and THANK GOD I did that.

First off, people don’t work in the leasing office and when they do “work”, they don’t answer the phones nor do they try to help you in person (literally the door was locked during working hours and if you knocked, someone would then come open the door).

Second of all, the... apartment wasn’t even ready the day of and day after my lease was supposed to start. When I went to go look at the apartment, there were water leaks in the tub and behind the toilet, bath tubs were dirty, it was infested with little flies, the oven door wasn’t even attached to the oven, and overall a disgusting place to live.

I truly hope that the new manager turns this place around because it is truly needed. God bless Lee mas

When initially arriving the apartment, they just add a coat similar to any fruit you find in Wal-mart with the slick sheen only to appear nice. There were so many areas that needed repair, I had to submit work orders to get it done and still a good handful have been left to address. The staff rotates like a gas station, a turnover of 4, color me impressed. Though, what shocked me is the overabundance of trash left in the dumpsters with only notifications sent out stating to stop throwing trash... without actually addressing the issue. It is a joke in itself like the water pipes where there is either no or hot water that is being constantly repaired with a statement of it being a "permanent" fix. There is no peace of mind in the mail box since the doors are welded by a 3rd rate worker with pried open boxes that they clearly used a flathead to a crowbar during the checks being sent out. The gates do not even work and the whole parking sticker at this point is just an accessory without people actually going by towing vehicles. If you want your voices heard, good luck, given the the contractors they hire, cheap service. Lee mas

I’ve been here for over a year,I couldn’t be happier.The staff in the office and maint.crew are very helpful!

Spacious floor plan, great price, quiet neighborhood.