29/5/19
LEASING OFFICE
This past Saturday 5/25/19, I was visiting from out of town and decided to take a look at some apartments. Upon entering the leasing office I inquired about the availability of a 1 bedroom apartment which I was told was unavailable at this time. So I asked if any two bedrooms were available and and I was told yes. When I asked to see a model the woman in the leasing office was very rude and told me no she cannot leave the office to go show me the apartment. I was told since she was the only one... there she couldn't leave. Her attitude and demeanor was very unpleasant throughout my whole visit. You certainly lost a prospective tenant. My advice would be to hire someone a bit more customer friendly. I was truly disappointed.
Reseña de Apartments.com
9 personas encontraron esto útil
Administrador de la propiedad en Costa Almadena respondió a esta revisión
Hi,
Thank you for the review. Often times on the weekends our leasing office is only staffed with one individual. For safety purposes the leasing agent cannot leave the office if that is the case. Customer service is our top priority and we are... sorry that this information was not conveyed in a way you were expecting. If you would like to call and make an appointment next time you are in town we'd love to show you around.