The Mark at Huebner Oaks Apartamentos

The Mark is a terrible, unsafe property. One garage gate is dangling after someone bashed into it. It's been broken for about 3 months. The other gates are also frequently broken. It's been reported there are homeless people sleeping in the halls. The roach problem is consistently bad. The property manager is unprofessional. The hallways are filthy, dead roaches/bugs everywhere and it's so neglected, there are cobwebs!

I am a current resident.
Pros:
1. Good locality (Opposite to Regal oaks ) many good restaurants in the area , everything is nearby
2. 5 store garage parking (floor level parking)
3. Good security (has lock at almost every entrance which requires a fob to enter)
4. Maintenance and response from leasing offices is ok
Cons
There are two buildings to the either side of the garage. First and Main building which has leasing office mailroom and luxer boxes. Second building which was built later as... part of expansion

If you reside in the second building everything is difficult
- long distance to luxer boxes mailing room every time you get a package you will find it difficult to carry it back to your home (second building), it would be worse if it is a heavy package
- There is no proper parking location to park your uhaul truck or delivery truck and you have to go a long way (in some cases you have to go to third floor and go through the lift to come to ground floor when you are in second building) making it literally three time the effort the work to shift all your luggage compared to first building(in case of moving in and moving out)
-There is a call to open the door, any guest or pizza delivery guy can enter our apartment number and a call comes to the lease owners phone which will allow us to open the lock without us going all the way to the gate to unlock. But this is only available for the main building the second building people don’t have this luxury meaning you have to go to the main gate or leasing office every time you get a.pizza delivery or some guest visits you
- As I said you will have to face some difficulties for Amazon orders as well



My apartment was not cleaned on our moving time. When I reached out to leasing office I was not satisfied with their response. They didn’t offer any compensation. I did ask would you guys not fine me if I didn’t clean the apartment when I move out no answer from them


Despite all these inconveniences the rent is same in both buildings.
I would suggest make sure which building you are getting into before renting Lee mas

The apartments are so beautiful! I toured with Sydney and she helped me find an apartment I want to live in. They have a 5 story parking garage and are pet friendly. They have a pet salon and a pet park. I can’t wait to live here! Thank you!

The apartment seems great at first, and they are beautifully designed. However, their maintenance team takes forever to fix the orders you put in because of their "high move-in volume" and trying to get other apartments ready for move-in. Also, our apartment we live in is infested with ants, and their only sulotuon is to send pest control who says they can only spray for ants every 2 weeks. So we have been forced to live in an ant infested apartment since we moved in. We showed the office and... management and owners of the complex that they were here since before we moved in. There are also tons of ants at the pool, and centipedes in the yoga room that they never take care of when we bring to their attention.
We've talked to neighbors and asked if they have similar issues which they have all told us, if it wasn't an ant issues, they had roaches!
These apartments are so beautiful and very well designed, however the are infested with insects and the front office and maintenance doesn't seem to want to deal with issues of current residence because they are too focused and getting moved in... to their infested apartments! Please don't be fooled! We wish we would have never signed a lease here. Lee mas