The Place at Oak Hills Apartamentos

I'm serious when I say that this place doesn't care about the tenants. This place just takes the money and doesn't listen to the issues tenants are experiencing. The apartment had Mold in the walls and cracks that were just painted over. I had repairs on drainage in my apartment months in and maintenance said to me that This is the first time they've Maintenenced the apartment in years! I was shocked I thought everything was ready and cleaned when I leased it? Parking is just the absolute worse... management never listens. I'm happy that The place at oak hills is no longer called home. Lee mas

I lived here for 3 years.
My car was Stolen
Rocks thrown at our window
Rent checks mysteriously lost.
Apartment Vandalized.
Terrible office + Maintence
Dog Poop everywhere
Roaches + Ants
Mold Painted over.
Water leaks
Continuous Theft

The 1st year was surprisingly fine. (different management) I did have mold growing in the closet but be were transferring so no biggie (APT 2001). The next apartment was awful (APT 315). The water heater above us busted and flooded are bottom floor apartment.... Maintenance could care less. They neglected this is sure to the point that mold was growing AGAIN, and they ended up painting over it. We asked to be moved again which also was another hassle. Our final straw was when we moved into yet another apartment.(APT 404) Roaches , dog poop everywhere & the safety was terrible. My car got stolen from this parking lot ,a rock was thrown at the window and when we politely confronted Robert and Renee they said that’s not their problem and when we asked to break the lease they chuckled. Thankfully , we are backed with a legal team and it made breaking the lease simple; with all our documentation. They also tried to charge us for one of our apartments being vandalized when obviously we had proof we didn’t do it & it’s no surprise that we paid them our last month rent and it went Missing , This is just the a small snippet of our experience. There our other budget options available, please disregard this apartment complex. Lee mas

This place has been a nightmare. Infested with roaches and terrible management. Don't bother with this dump.

Don't get me wrong. I loved the layout of the apartment. But, the management was terrible and the maintenance was worse, if possible. The day we were scheduled to receive our keys, they said it wasn't ready and they pushed it back one day. They let us see an apartment that was the same layout but in a different building. We were excited to move in, but had to wait a day longer. We received our keys, signed and everything. The was literally a huge squared chunk missing in the master bathroom and... it was a mess. The laundry doors were falling apart. The guest bedroom door was messed up. They didn't finish the caulking in either bathroom. The pantry door would get stuck and not open. An outlet in the master bedroom fried our plug. The light covers in both bathrooms were missing. There was a hole hidden in the bathroom corner by the door and another in the living room next to the boiler. The water wouldn't get hot. And that's only when we first walked in in February. They constantly made excuses for why they hadn't finished. We didn't get anything done till July when I told them that was enough and would sue them. That same night the whole crew came in and did repairs. Didn't finish, but at least they got through most of the items on my list. The management was terrible. A manager had even come inside to take pictures, like she was going to take of the situation, but she didn't. And, one of the office people (Rene) told my father in law that I was "rude." And she told my husband I was "hormonal" because I was the one constantly having to go over there while pregnant. I was livid and cannot express my disappointment over this place. I am so grateful that my year is up and I have been given the gift of patience. This is not a suitable environment to live in. Lee mas

I was not able to view the apartment until the day of move-in. I was promised that I would get laminate flooring in the living room. This was priority for me. The Property Manager said I would get a freshly renovated apartment. The day of move in they had a corporate meeting at 11 in the morning. When I was given the keys and opened the apartment, the first thing I see is carpeting in the living room. This should not have been a 3 minute argument with the Property Manager, Tami. Finally,... they did agree to place laminate flooring in the living room the next day. However, after moving in the cabinets were dirty, microwave was dirty, rice in the pantry, toilets were dirty. There was a big hole in the bottom of the wall in the bathroom, the bathroom sink base was completely corroded. THIS WAS NOT A REMODELED UNIT!!!! I sent the Property Manager a strong email. She came the next day with a maintenance guy trying to intimidate me. Mind you I cleaned some of the cabinets but I took pictures of everything. She immediately said "How do I know these are my cabinets". What motivation would I have to lie about this? I'm the one that lost money. If there was a way to post my pictures I would. They do have a 30 day guarantee, if you do not like the apartment you can move out in 30 days. Well I moved in December 15, 2016 and I am moving out December 30, 2016. This has been so stressful. Stay away from this apartment complex. Lee mas