Villages of Briggs Ranch Townhomes

I used to like this place but if you make a maintenance request they don’t come out or if you did not make a maintenance request they charge you for it when you didn’t even create one.Too many shootings around the area most especially the double homicide right in front of the leasing office couldn’t go to work because of the hold up of these shootings how am I going to feel safe if they don’t secure the “community gate”. What is the purpose. DONT MOVE HERE MOST ESPECIALLY THE OUTRAGEOUS PRICES!... they should bring the prices down!!! Lee mas

This apartment complex is horrible, shootings happen often and generally don't feel safe. So many disturbances in this" gated community". Management is more worried about apartment functions then generally making the apartments better. Anytime something breaks in the apartment it takes days to fix it, as well as the consistent problem of it breaking. Not worth the high-end price you are paying for. Would not recommend.

The pictures online are misleading. The actual place is DIRTY! The appliances do not work. My oven has not worked for the past 2 months I have lived here. Manager is terrible and doesn’t care about her tenants.

Don't move here. My wife and I decided to move to this complex temporarily while we finish building our house and it has been a terrible experience. We ended up selling our land and purchasing an already build house because the complex made unlivable conditions for us.

They jerked us around on the move in date even after we signed, the apartment was not in great shape, and we've had a serious issue with marijuana smoke from our downstairs neighbors.

We've made several written and verbal... complaints but the smoking issue has not been resolved. Keep in mind that we signed a non-smoking addendum that states smoking is not allowed in the entire building. The smoke causes issues with my wife's health since she suffers from severe brainstem migraines (basilar artery). She's had to miss numerous days of work because the smoke triggers severe migraine headaches. When I first called to complain, they actually thought I was someone else which tells me Marijuana and smoking issues in general are a common issue in the complex.

They've said they would attempt to resolve the issue but have been unable too and basically told me that we'd have to deal with it because it is very hard to evict due to this. We decided to break lease and exercise our option to move out early and only at this point were we offered to move to another building. I refused since I know this is an issue widespread in the complex and why should I have to move because of a bad neighbor. They then offered to help reduce the fees I'd pay.

Just called the office today and was told they'd continue to inquire about the fees but I seriously doubt anything will happen since I've been waiting days and have not heard anything.

Moral of the story is to not move here. They don't take care of the apartments. They don't honor what is in the lease and these apartments are way overpriced. Rent a house instead, it's about the same price. Lee mas

We have been living here for one year and two months and our lease is almost up thank God. Our apartment has been infested with ants the entire time we have been here. There are ants in every single room and if the light hits just right you can see all of the live ants/carcasses all over the floor. We have not been able to enjoy our porch the entire time we have been here because of the ants and it’s a shame because we have a beautiful view of the lake (well it used to be beautiful before it... became overrun with plants). We have record of numerous complaints with both the old and new management about the pests. The old assistant manager, Dominix told me that there were some infested apartment buildings and that the director of pest control was looking into it. She said she’d update me but I was never able to get ahold of her after that (right before and during the pandemic) and then the sold the property to Berkshire a few weeks later. Berkshire has also been informed of the issue as well as other issues that have gone unsolved. I have spent so much of my own money on pesticide and plug-in repellants. I have stopped complaining at this point and am just waiting to leave. We have also had lizards in the apartment and garage, had huge spiders in the apartment and garage probably due to all of the food sources, roaches, wasps infesting the garage and porch, and wasps getting into the apartment. There have been rattle snake sightings. I’ve had baby snakes right at my front door where my packages were left. As far as the property, it’s pretty well kept on the outside. The gym used to be very nice, but seems to be neglected since the pandemic. Equipment is wearing down and trash is left around. The pool “closes at 10” but people stay there past hours, they blast music and leave piles of beer cans and other trash. The old management was very nasty and the new management....we don’t even see them or know who they are because they still have everything locked up. No one is allowed to even enter the club house. The small interactions we have had have not been very pleasant. Lee mas