Villas In Westover Hills Apartamentos

Hallways are Dirty smell like urine , trash people half do their job , cars being broken into and stolen apartment property manager is unprofessional and shows no empathy to his tenants , AC doesn’t work during the summer and your bill will be outrageously high. Run from these apartments they look good on the outside and the amenities don’t work

This is the worst place to live. They charged us for a resurface of tubs, and other outrageous fees at move out. I will be disputing this because by no means is this fair or legal. Money hungry people. The office staff was terrible. The hallways are filthy and they break into your vehicles nonstop. THE WORST PLACE TO LIVE! Stay away if you have a family especially. Charging us fees that are not even legal to do. Maintenance came to fix my tub because the front office said it needed to be fixed... and they never finished the job, then at the end of our lease, they charge me $1000 in resurfacing the tubs. Do not live here. Rude people and inconsiderate people. The pool is always dirty and poorly treated. They do not care about their tenants. Terrible service at this awful apartment complex. Straight up 0!!! Lee mas

Living here was an awful experience. Our unit was dirty when we moved in, with a broken microwave, bugs painted over in the paint, drains clogged etc. The pools had constant noise from unattended children screaming until midnight almost every night. There was constant repair people coming and going with no notice. Someone moved appliances around and gouged the floor while we weren’t home. Emails regarding this to management were ignored. When our kitchen sink backed up with sewage a plumber was... eventually sent and said “I don’t know I think the pipes are old.” The issue didn’t stop and our unit constantly smelled of sewage. When our dishwasher broke it was never fixed and was left with standing rancid smelling water. Finally as I was in my final trimester at the time we decided to break our lease and move out to get away from the sleepless night and sewer smell. We cleaned the unit from top to bottom, had the carpets cleaned even scrubbed the baseboards and not only did they keep out security deposit they attempted to charge us an additional $1k for “damages” caused by their own workers coming in and out of the unit and banging up the walls. Finally despite indicating we want to be present at the final inspection, they did not notify us and did the walkthrough without our knowledge. This was a horrible place to live and it isn’t exactly cheap. This is far from “luxury rentals” and the management is deceitful and will charge you for things you didn’t even do despite not even giving you a clean unit in the first place. Go live literally anywhere else. We are left appalled at the entire situation. Lee mas

I've been living in these apartments for 2 years and I have to say they are worse then the south side and the eastside of San Antonio. A neighbor just got his whole apartment door riddled with bullets in the middle of day. This place is wild, hood, and ratchet. Don't believe people "claiming" these apartments are so nice and lovely. This place is the new HOOD for thief's, gang members and wanna be gangsters. I heard various people complain about how their cars got broken into, apartment doors... kicked in and broken into, front gates not working, and various parking problems, and numerous neighbor problems.The managers won't kick people out or even investigate the problems. They pick and choose when and how they want to honor the leasing contract but won't follow their own policy when it comes to various complaints about noise, parking, break-ins, cops being called etc. AVOID LIVING HERE AT ALL COST. NOT WORTH THE TROUBLE OR MONEY Lee mas

My wife drove 4 hours one way and 4 hours back strictly to satisfy the need to show up in person and provide a check for $702.00 dollars and to sign any pertinent paperwork, get a tour of the facilities as well as officially obtaining keys for the so mentioned "Luxury Apartment" She was greeted by Crystal I believe a lady who has been working there recently and will move to a different location as per her 10 phone conversations where she interrupted my wife and completely ignored her to attend... to calls for the fore mentioned new property in witch she will work at in the nearest future. My wife recalls her name as she heard it from her introducing herself to other callers and not actually mentioning to my wife this was her name. While given a tour she referred my wife to other staff members as she was busy taking other callers on her cell phone. This was our first experience with the staff at Villas at Westover Hills. What a First impression. Lee mas