Wiregrass at Stone Oak Apartamentos

I would absolutely not recommend this place to ANYONE. It was a disaster since I moved in last year and I’m glad that im finally gone. When I moved in, the apartment was disgusting. It was visibly dirty. Dog hair everywhere (they painted over it), paper towels would turn black after one wipe on the floor, and grease stains on appliances. They sent someone to clean it again but it looked the same. Somebody came to clean it a third time while I watched after I had to complain to the office... repeatedly. The windowsills had been chewed up by the previous renters dogs. The bathroom doors had also been chewed by the dogs. There was dog hair that was sprayed over so it was sealed into the closet shelves and baseboards. There was a huge scratch on the living room wood. The island cabinets were so disgustingly stained that I didn’t want to put my food there. My washer was broken and needed to be replaced. My refrigerator was broken and need to be replaced. They did replace these items, the part of the floor with the scratch, and one of my doors. But, this was after numerous complaints. I have had to submit an insane amount of work orders for other items in my apartment. One time when fixing my freezer they left multiple food items out which then had to be thrown away. After fixing my floor they left all of my furniture to one side of the room and did not put it back until I called them. The outside hallway by my apartment was disgusting with stains and bird poop. Overall this place is disgusting and for the amount they charge in rent I should not have received an apartment in this condition. Beware because it could happen to you! Lee mas

Excellent customer service, office staff goes above and beyond to your needs and they care. The best maintenance staff, work orders are taken care of on a timely manner. The best apartment community with amazing views and beautiful scenery.

So happy living at wiregrass. The office people are beyond helpful and kind. Also, maintenance requests are taken care quickly!

Honestly they never return your calls or respond to email. They don’t do anything about rust growing in your apartment, it may look nice but give it a month and you will see rust growing in the sinks, toilet and everywhere around the apartment. The wash and dryer looks nice but will take hours to wash and get stuck on the wash and doesn’t work when load is on spin. They don’t give you an update on your deposit or email you an itemized list of deductions. They care about taking your money but... never respond in a matter of time. Lee mas

My experience at Wiregrass has been amazing. Any issues that arise are remedied immediately and with care. I could not ask for a better complex and staff! THANK YOU ALL for taking great care of me!