21/5/24
Staff is rude and unwelcoming
We went to tour the apartment, but the staff at the front desk was very rude. They went and printed a "No walk-ins and tour only by appointment" sign after we got in and were waiting for them to receive us. They clearly didn't want us to tour the apartment that day and asked us to come in another day. The attitude of the staff towards the potential resident is not ok, don't even want to think what it would be like to deal with them after being a resident.
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Administrador de la propiedad en Arc at the Grid respondió a esta revisión
We want you to know that our team has read your review. We apologize and are disappointed that you were not provided with quality service, so we hope you’ll give us the opportunity to gather more information regarding your experience. Please give us... a call at 346-341-0530 where a member of our team can connect you with our Community manager.