2/10/24
Avoid at all cost
I Gary Moore Jr do not and will never recommend Oakbend Apartments to anyone not even the homeless. If you’re homeless and you’ve been blessed enough to get back on your feet just stay at the shelter do not even apply to Oakbend Apartments. My wife and I moved in 4 months ago from Mississippi. From the time we moved in it’s been nothing but headaches. After driving six hours to come take a tour everything seemed fine. That quickly changed. The apartment we was showed was nothing like the one... that was given to us. Yes they informed us about the up charge to have back splash in the kitchen and stainless steel but never once did I think my wife and I would arrive to an apartment on move in day to an apartment with paint all over the floor where they tried to rush and do a quick touch up paint job, no toilet paper holders were replaced and was badly patched up. Let’s not even begin to talk about the zoo that Oakland Apartments allows to take place with all the stray cats that are allowed to roam around, chill in front of your front door, and or on your patio for rent free. I’m allergic to cats, when we moved in on June 21, 2024 I informed the office of all of my concerns with being blowed off for four months and now we are here. I informed the office that I’m allgeric to cats on more than one occasion and nothing was done, it wasn’t until September 30 2024 before the office managers took any steps or actions to start removing the cats. They will deny it but a young lady in the office told me that I would need to set traps to catch the cats and then I would have to call someone to have them removed. After running out of patience we are here. My wife and I have plants on our patio and Halloween decoration in front of our front door. I have pictures and video footage of the lawn company that’s not properly servicing the apartment complex kicking and destroying my Halloween decorations and they damaged my plants and left my patio a mess on more than one occasion with all the debris that they are to lazy to properly remove. At this point I Gary Moore Jr no longer wants to correspond with anyone in the office, I only want to speak to corporate at this point. Let’s not talk about the roach infestation from nasty neighbors and how no one in that office NEVER walk the property
Reseña de Apartments.com
Administrador de la propiedad en OAK BEND APARTMENTS respondió a esta revisión
Thank you for reaching out, Gary. We sincerely apologize for the frustrations and challenges you and your wife have encountered since moving into OakBend Apartments. Your experience is far from the standard we strive to provide, and we deeply regret... the inconvenience caused by the condition of the apartment, and the situation with the stray cats and maintenance issues.
We want to assure you that your concerns are being taken seriously, and we completely understand your desire to escalate this matter. We will make sure that your feedback is forwarded to the corporate office for immediate review and resolution. In the meantime, we will also ensure that the property team takes any additional necessary steps to address the issues you've described, particularly with the cleanliness, maintenance, and pest control on the premises.
Once again, we appreciate your patience, and we are committed to improving your experience.
Oak Bend Apts