24/8/24
Avoid living here - a detailed review
I am a fair person, so I will start with the positives. First, maintenance requests were always completed very quickly, and the maintenance crew was very kind. Second, the office staff were helpful, knowledgeable, and kind. Unfortunately, these positives do not outweigh the negatives. Now onto the negatives.
First, the heating and cooling units are very old and inefficient which will cause your electric bill to be outrageously high. I paid approximately 300 dollars for a one-bedroom unit in... the summer months, and that is with the thermostat being set at 76, not doing laundry in the unit, and taking all energy saving precautions. In the winter the bill was approximately 200 dollars. If I could do it again, I would find a newer complex to live in. Yes, I would have had a higher rent, but the savings in my electric bill would have more than paid the difference.
Second, this complex has a cockroach problem – to the point that I feel confident calling it an infestation. I am a clean person and kept my apartment very clean. Additionally, I had them come spray several times and even purchased my own cockroach traps to try and keep them away, but alas, the cockroaches remained. On average, I saw anywhere from 3-6 cockroaches a month, which is a lot of cockroaches in my opinion.
Third, the overall grounds were kept in poor condition at best. The landscape was very unkept in some areas of the complex and the sidewalks were often covered in mud/sand. If there had been rain then there would be puddles in the sidewalks that remained for several days after, depending how much rain we had gotten. There was dog poop everywhere, now I know this is not all Autumn Glen’s fault, but it was frustrating (and stinky) nonetheless. The trash receptacle was often overflowing, and trash was sitting on the ground, which was also very stinky.
Lastly, the complex and units are old and outdated. There was a small hole (about as big as a pencil eraser) where my front door should have been sealed to the door frame due to an improper seal. I submitted a maintenance request but was informed that they were unable to fix the issue due to the seal no longer fitting the door frame correctly. No steps were ever taken to fix the issue and update the door frame or seal. In the two years I lived at Autumn Glen I saw no improvements or updates made to the complex or the units and overall, the quality of the complex declined.
I strongly recommend you avoid living here.
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