15/2/25
Verified Renter
PROS the approval process was smooth and fast. I was in a time crunch a d was pleased with the efficency of the process. Liberty was very friendly a pleasant to deal with.
Cons/disappointments: i started my process on Thursday and moved in Friday. I specifically asked for 2br 2ba. Was given one but it rented before my screening was complete and another was not going to available until a month later, so I settled for a 2br 1bth. Friday as I was finishing my paperwork she took a phone call... and offered caller 2br 2ba with sat move in date. When I asked her about that, she said it just came open that morning. I had communicated with her several times that day, she never informed me about that availability. I was also told The units had balcony/patio areas But the unit I received does not. I am disappointed that for the next 15 mo. I wont have an outdoor space and 1 less bathroom. However, the grounds are beautiful and I look forward to enjoying the community.
Reseña de Apartments.com
Administrador de la propiedad en Stonebrook Apartments respondió a esta revisión
Hello, Rolunda, and thank you for your review. We are happy to hear that you experienced a speedy leasing process thanks to Liberty's efforts. As for the specific apartment home, we are sorry about any disappointment involving the availability of the... larger apartment home with a balcony area and are happy to revisit that option perhaps during your renewal period. Thank you for the compliments about our attractive grounds and we hope you are with us for a long time to come!