Outpost at Waco Apartamentos

Note this is NOT a student-only apartment complex.

First of all, this apartment complex is not that safe. There are always people not from the apartment complex parked or loitering outside, especially toward the back of the back building (6). It also always reeks of weed. And car-breaking & theft is common at night.

Secondly, have had multiple issues occur during my time here. For example, the building I stayed at was left without AC for HOURS during the summer, and it was impossible to get... in contact with ANYONE (they never answered their phone, including the emergency phone). Items in my fridge and freezer had to be thrown out since it was that long before electricity came back, and we never heard anything from management regarding what had happened, what they did to act on the issue, or even to just apologize.??

Also, you don’t get a say on what building or apartment you’re placed in. This is common for nearby apartment complexes that have a high volume of student residents. But if you’re placed on the third floor and/or facing the pool you will get charged a fee. Again, you don’t have a say on where you are placed, and relocation fees are $300 even in transition periods (between move-in & move-out), so returning residents are being charged more to change apartments than new residents (application fee is just $100).

Also, don't bother with calling the office. It is a joke how many tries and how long it takes to finally get someone to answer the phone. Lee mas

I lived at the Outpost from 2022-2023. During my ten-month lease, I had countless problems that the staff never dealt with. My apartment was dirty and disgusting when I moved in, I had 5 leaks throughout the year that I had to deal with because maintenance wouldn't come by, the pool was closed from March through May (the end of my lease), the basketball hoop was broken for 4 months, and much more. On top of it all, I got charged a cleaning and painting fee that I know isn't even conducted on the... apartment because mine was dirty when I moved in. If you live here, get ready for terrible service. Lee mas

The apartment was okay, but be prepared to pay out the nose for "cleaning" when you leave the apartment. Total joke and extortionary. How many hundreds of dollars does it cost to remove one small command strip from the wall? Get ready to find out.

Find a local landlord and rent there. Don't let your student live here. Not worth it.

The size and price of the apartment is fair. And the amenities like the pool and gym are okay. It all seems very worth the price. The problems arise in how it is ran. Every single resident was just charged this month for renters insurance through Assurant Insurance even though many people have their own separate renters insurance, but WE have to be the ones to call the insurance to have it taken off of our bills. We also have had maintenance issues that took them 4-5 trips to fix something... simple. They have lost a couple of packages for me and my roomates which none of us had ever had a problem with anywhere else at any other apartment. This place really does have great potential but in how their systems are ran it creates chaos and miscommunication that causes these management issues. Hopefully it gets better over time, and from what I’ve heard; a lot of the staff, including management, are pretty new-so maybe it’s just a matter of time until they get a rhythm with their system. But for now it’s been a circus and I’ve heard from many different residents of their poor experiences with the management here. Definitely hasn’t been worth the cheap rent so far. Lee mas

I recently had some issues and spoke with the manager Melissa. She was very kind and very very helpful. She solved my problem very quickly and was very professional with the entire situation. I could not speak highly enough of her, her management, or their team!