The Park At Bountiful

Terrible place. Since moving in we had a lot of problems. The management hadn’t fixed most of them. We had mold in our apartment, just came to clean once and disappeared. We had cleaned mold every week, but it comes back. Only two people maintain the whole complex, they fix, paint and clean. In august 2023 the management hired the third person. Our washer was broken, but they replaced with a dirty, stinky machine. We asked to replace, they didn’t. When we turned on the dishwasher, the whole... apartment started smelling like sewer. We had waited for a month to replace a broken garbage disposal.
I do not recommend. Save your health, save your money, save you nervous. Stay away from this complex. Lee mas

Terrible terrible experience since we have moved in August. We have dealt with roaches, big and small. We have dealt with an ant infestation they come from the molding on the walls, in the cracks of the floor, where any plumbing fixture comes through the wall. We asked about the roaches and they said "they were working on getting it taken care of" well 3 months later and it's still an issue.

The apartment we live in has been a
Living nightmare. The plumbing is garbage, our kitchen sink... doesn't drain well due to how it was installed, we get a very nasty stench that will seep threw the drain on occasion.

Our bathtub does not drain. It will drop 1in over a 12 hour period. We have been using a gallon sized cup and have to scoop it into the toilet to be able to use the tub or shower again. Been like this for 2 months now.

Our air conditioner has leaked since we moved in here we sit going into November and it was never fixed, also the disgusting filter has never been changed either. Going on for 3 months

The main frontroom and hallway light fixtures and most of the outlets in our front room do not work. It blew the breaker and shot sparks in all directions from the panel and the switch itself. We were on firewatch for the next 4 hours to make sure there wasn't a sleeper fire in the walls.

Our bathroom sink also has not had good drainage, anything more then a trickle causes water to build up in the sink and 10 minutes to drain.

"Maintenance" has "completed" most of the work by just submitting the work order as complete when it was a Sunday at 1pm. This place is a joke, maintenance is none existent.

We were told that the unit had been "remodeled" "we used a new company and we didn't like their work." Coming from office staff. " we knew that unit had issues would you like to move into a different unit no charge" nothing ever came from that conversation. They said they wouldn't fix any issues until we paid rent. There are laws in Utah that protect us from this exact issue, yet they walk all over those laws and use evictions as a threat to get you to pay when they won't fix anything to start with. I will be adding pictures to my review later today to prove their wrongdoings.

We picked this place because we didn't have to pay for covered parking or media package. This all changed within weeks of its moving in. Receiving a letter saying it's now required to pay for parking as well as they will be introducing a media package.

DO NOT RENT FROM HERE Lee mas

Holly and Courtney the asst. manager have been so wonderful to me. I am super excited to be moving in in December to kick off my 2020 in my own new beautiful apartment. I LOVE THE PARK APARTMENTS. 2020 is going to be my year.

After almost a year here, I’m not impressed. Management changed multiple times and never charged utilities then expected full payment of months of utilities not agreed upon in contract. Also changed terms of the contract with most recent management (Feb 2018). Not to mention bug infestations and shabby maintenance work. Keep looking, there are better apartments out there.

I have been here for almost a year now and I can honestly say now that we have a new management company things have been so much better! The ladies in the leasing office are so great and attentive to the needs of the residents and the maintanince people we have now are so great! Any time I have had an issue or needed something fixed they take care of it without hesitation! I would definitely recommend these apartments to friends and family! Because of this new management company and their... compassion for their residents I decided not to move! Thank you guys so much for everything! Lee mas