Overlook at Sunset Point Apartamentos

If I could give it zero stars or negative stars I would. Moving in was terrible, they said the apartment was cleaned, it wasn't. The floor was sticky and the apartment smelled like cat pee. To get it fixed and the carpet replaced I had to get a hold of the health department and a lawyer. One of the employees had my husband forge my signature rather than wait and have him sign what he needed to and wait for me to get off work to sign my part. They have fees that aren't in the contract, we were... signed up for something called conservice without our notice, that charges a fee as well. We were charged for not having renters insurance, even when we did have it. When we moved out and got out refund check from whatever was left over of our security deposit, it was a returned check, so the information on it wasn't right. And then they asked for a screenshot of my banking information.
After speaking to them about the check and getting it all worked out, we waited for over a week for the new check. When I contacted them and asked about it they still hadn't sent it.


Lee mas

Everything fell apart within the first few months of living here. Everything is cheaply made

The website gives the illusion of a pristine neighborhood. However, the interior of the units are nothing but cheap masonry and cabinetry+appliances.
Upon move-in, the fake wood laminate floor was littered with dead insects.
The Air conditioner is a throw back unit from a old by-gone age. By no means efficient.

They advertise new appliances. But mine are at least 10-20 years old. The stove alone is broken and junky, about 30 years old.

The prices are absurd for the poor quality.
The website... application process is buggy.
They require first months deposit and rent via money order. WTH? lol
The Parking lot is littered with potholes.
The staff is rude, but that is common for dumps.
After providing my own renters insurance, they ignored my submission and proceeded to bill me for their own $37 renters insurance.

Didn't show me where the unit is. Didn't perform move-in inspection with me.
I can go on, but you get the picture hopefully. Lee mas

You pay a lot for a very small place that smells. Then on move out they keep your deposit and charge you over double the original deposit for things they claim they did after you moved. They don't prove anything and it felt like I was being extorted. Pets run wild off leashes.

Laundry was great if it worked but since moving to digital machines they steal money and are broken half the time.

Don't move here.

DO NOT MOVE HERE!! This complex is a bit run down. Missing blinds, dirty carpet and very small living spaces for the price. We made a mistake and underpaid by 30 cents. I was completely shocked at the aggressive tactics management used to collect this 30 cents. I would steer clear of this place at all costs.