18/5/24
apartments good, management iffy
I love the community. my household kind of just sticks to ourselves and it’s peaceful here. although from day one of moving in we have had problems with management. our move in date was delayed because there wasn’t anybody in office even though it was scheduled. and we’ve had problems contacting them when theres a question. so other than manager issues, the apartment itself is great.
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Administrador de la propiedad en Twin Creek Apartments respondió a esta revisión
Thank you for taking the time to share your experience with us. We're delighted to hear that you love the community and find the environment peaceful and enjoyable.
We sincerely apologize for the issues you've encountered in regard to communication.... This is not the level of service we strive to provide, and we appreciate your patience as we work to improve.
We would like to address your concerns directly and ensure that any outstanding issues are resolved promptly. Please reach out to our office at TwinCreek@cornerstonerent.com, and we will make it a priority to assist you.