14/5/24
Bad business practice is driving this into the ground
We've lived here for 2.5 years from 2022-2024. We've mostly enjoyed living here, but the below negatives all added up to the point where I would not recommend anyone to move here.
* Quality of the Four Seasons has gone down since we moved there 2.5 years ago.
* Rent has gone up considerably faster than inflation ($300 increase after the first year). No wonder that when we moved there all units were filled, now lots of them are empty.
* Probably because of this, the type of tenants has changed.... Many apartments are shared by larger groups of people (not families) sharing your apartments (presumably to split cost).
* In our experience, some of these groups are loud, smoke on premises, and leave trash.
* Don't expect any bicycle racks. Also, you're not allowed to keep items like bicycles on your patio where they'll cover the utility door. Just keep it in your bedroom I guess. Modern upscale apartment units have bike storage.
* Trash collection service has been unreliable at times, and written complaints about this went unanswered.
* Payment for water/trash has recently been switched to ConService. Along with this switch, this went up from $75/month a year ago to $100/month now.
* Last but not least, the cleaning/painting fees are a joke. After paying $40,000 in rent and a $2,000 break lease fee, now we are being charged petty amounts for some spot cleaning, regular wear and tear, unnecessary carpet cleaning, and a paintjob. All small amounts up to ~$150 or so, adding up to $528. Why you think it is a good idea to charge this is beyond me. Apartment turnover costs are obviously included in rent. Charging these petty amounts seems bad business practice, and says a lot about the mindset of this company.
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