12/11/24
Might be more expensive than you think
I have lived here for over a year, and the first year was very pleasant. The decent rate in rent, convenient amenities, and safe community make CC the place it is. When it came to renewing my lease, however, I chose a longer option, and it was a little over $100 more than last year, which is fine. My issues with the complex began with the fact that there have been no real changes in the complex or the amenities, which is a little disappointing. On the topic of amenities, everything except the... internet was previously included. They put in a new internet provider which is now a mandatory $70 a month and all utilities are billed separately which is around $200. So at first, I thought rent would only go up by 100 dollars but since all these new charges got introduced it is a lot closer to a $400 rent hike for no real change!
The complex is nice but they keep doing projects that are purely cosmetic and don't change functionality. they are poorly done and take months longer than they are scheduled to.
Reseña de Apartments.com
Administrador de la propiedad en Colonial Court Apartments respondió a esta revisión
Thank you for taking the time to share your feedback. We’re happy to hear that your first year with us was pleasant, and we genuinely appreciate you being part of our community.
We apologize for any confusion or frustration caused by the recent... changes to our internet provider and utility billing systems at Colonial Court. We strive to keep rental rates and fees competitive and the property updated with amenities our residents can enjoy.
In order to keep the property updated, there has been the need to complete some property updates to maintain a high-quality living environment for our residents. We understand the concerns that projects can create and apologize for any disruption any delays in projects may have caused for you. We are actively working with our contractors to streamline and minimize disruptions.
Your feedback is incredibly valuable as it helps us understand where we can improve. We are committed to making your living experience here as positive as possible. If you’d like to discuss any of your concerns or if there is anything we can do to assist you, please don’t hesitate to reach out to us directly.
Thank you again for your feedback, and we look forward to working together to ensure your continued satisfaction with your home.
