Cobble Creek Apartments

Horrible. I've lived in a lot of rentals, but the negligence of the staff is insane. The hot tub has been broken and poorly maintained. The ducks spend more time in it than people do. The gate for our "Gated Community" has been broken since I moved in when they promised me it would be fixed in a week's time. Our water has been shut off at least once a month, usually with no notice. I've had to get a gym membership just so I could shower when they shut it off and I have to get ready for work. My... car was hit while it was parked overnight in my paid parking spot on Thanksgiving by a man that was hired by the apartment to paint the exterior of the building. He was convicted of a DUI and a hit-and-run. My car was towed for being parked in a fire lane while we were unloading boxed during move-in, after management told me it would be fine there. That cost me $320. The very first night we moved in, management did not have a key ready so they gave us an access code. The code stopped working at midnight, and we were locked outside in the cold for hours. It was a Saturday night, so the office was closed till Monday and maintenance said they could not help us. I spent $250 on a locksmith because of their mistake. Our faucet broke, and when they fixed it they managed to break the dishwasher. My partner wanted to pay for an additional covered parking spot, and they said they would let him know - that was 7 months ago. And after all this, they are raising our rent. I explained all of the issues we've had, and they still said they have to raise our rent. Lee mas

Management never answers and it's hard to get ahold of anyone. The apartment has multiple problems and if the problem is something that will cost them some money, they won't repair the issue. Only good thing about this apartment is the price. And that's even questionable.

Although there were parts of the community that I enjoyed during the year I lived their, my interactions with management were consistently disappointing making my overall experience at cobble creek pretty miserable.

Pros of living in the community is the walking paths and pretty courtyard. But if you live here you better hope that you have no reason to need help from management for rent issues, move in/move out process or maintenance needs. As soon as I had to interact with management things... were miserable.

I moved out early and simply needed someone to pro rate the monthly rent to reflect the days i actually lived there and give me my final payment ledger so I could pay what I owed and never have to talk to them again.

I was trying to pay THEM so I could put it behind me and not have them come at me with collections and it took upwards of 60 days, me calling almost every day to get them to do anything about it. I got the run around so many times, I was promised calls back that never happened, I was given so many excuses, with absolutely no progress. The amount of stress that the management team caused me because they weren’t willing to do their jobs was ridiculous. Lee mas

Since taken over by Maxx Properties, the experience has declined significantly. There is rarely even a manager on staff. The latest manager talks down to residents rather than actually address any of the issues. Maintenance issues are frequent, large and rarely resolved to completion. Including plumbing and major building upkeep. Major flooding has occurred in many of the units as a result. Little to no communication from management about issues in the community and complex wide maintenance... . You pay for many amenities but about the only one you can use regularly is the pool. Beware that it is listed as secure community but the gate hardly ever works and security patrols are random at best. Would not recommend. Lee mas

I thought this looked like the perfect apartment and I was very excited to apply. Unfortunately, after a brief form-type email they stopped responding. I emailed with a question and got no response. I resent my email and still nothing. If they ignore potential renters I can’t imagine how they treat you once you’re in a lease.