18/12/23
Beware the Fire Alarms
I would HIGHLY recommend looking at the other complexes/options for renting in the area, especially for the price. The other complexes might not be much better than here, but they certainly can't be much worse.
Elevate does have some positives:
- close to the TRAX stop
- close to most shops you would need
- nice apartment interiors
- timely maintenance and polite staff
However, there are a number of annoying issues at the moment. Some examples:
- In the gym there have been 2 treadmills that... either do not work or do not hit a speed above 1 mph for more than a year
- the hot tub has yet to be opened in more than a year
- other residents leave garbage out in the halls for days (when there is not collection scheduled) so there is frequently the smell of trash everywhere
- often at least one elevator is out of service, and on several occasions all three have been out forcing everyone to take the stairs
Most aggravating of all, and what made me care enough to write this review, is that there have been fire alarms going off once a week (and sometimes more) for the past 1.5 months. The majority of these have been at late hours in the night (11pm - 1 am) and frequently lasting more than 30 minutes.
Reseña de Apartments.com
Administrador de la propiedad en Elevate on 5th respondió a esta revisión
We are disheartened to hear that your experience at our community has not met either of our expectations. We strive to give 5 star services in every situation, but we have fallen short and we apologize. Please feel free to reach out or come to the... office at your earliest convenience so that we can make this right moving forward. We appreciate your feedback.