26/7/19
Wouldn't live here again
We recently moved out after living at Moda Newhouse for a year and had a very negative experience. It's somewhat cheaper than other "luxury" apartments nearby, but in retrospect I would not choose to live here again.
1. Our bike was stolen from the bike rack in the garage. The apartment manager showed us security footage which revealed two people who had broken through two secured doors in order to get to the garage. We understood that not much could be done about the bike, but we expressed... concern that people could break in so easily and asked what would be done. Our concerns were dismissed. It's clear that management could care less about their tenants' wellbeing and safety. We also posted a sign alerting other residents of the theft and received a curt message telling us to take it down.
2. We also happened to run into police officers outside the building when another break-in occurred, but this information was never disseminated to residents. We feel that it is responsible practice to alert tenants when their building is broken into.
3. On move-out, we were charged a $110 cleaning fee which we were told is "standard" despite the fact that we had cleaned the apartment and left it in much better shape than when we arrived. I spent the whole first day after we moved in cleaning off dirty cabinets, floors, etc.
4. Windows don't open, so it gets very stuffy in the apartments.
5. Noisy with dogs. Walls are thin.
6. The hallways and stairwells smell like urine at baseline.
Positives:
- Location is great. Many grocery stores nearby and within walking distance of downtown, 9&9, liberty park, etc.
- Parking is convenient (indoor garage vs outdoor) and reasonably priced.
- Maintenance was quickly responsive to requests.
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