Skyhouse

When I moved in, the apartment was dirty, despite being told a deep cleaning was done between tenants, which was clearly not true. I spent hours cleaning what should have already been done. Additionally, the dishwasher, water heater, and HVAC system had recurring issues that took multiple attempts to fix.

The issues didn't stop there though. There were electrical problems: circuit breakers randomly tripped, even though the same devices were always plugged in. Maintenance shrugged it off and... said, “That’s just how these apartments are.” Several other tenants I spoke with experienced the same issue, and even the breaker for the gym's treadmills tripped at one point, causing the treadmills to not be functional. There were also multiple building-wide power outages that management blamed on the power company, though I was never convinced that was the full story.

I also had issues with the smoke alarm in my apartment. It went off while cooking simple meals. Maintenance dismissed my concerns, saying it was because the apartment was a small space. I later discovered the bedroom smoke alarm was defective and that closing the door prevented false alarms. I requested multiple times for maintenance to replace the battery and they claimed they would but never did, even after 2 or 3 reminders. By the time I moved out, it had never been fixed.

I left the apartment in clean, good condition upon move-out, yet I was charged excessive fees. When I requested details, the property manager, Derrick, was vague and unhelpful. After multiple requests for photos, I was finally provided with images showing normal wear and tear on the walls, and even pre-existing marks left by the previous tenant, which I had noted in my move-in sheet. Despite this, Derrick still insisted it was beyond normal wear and tear to justify the charges. I was also charged a mandatory carpet cleaning fee that Derrick initially claimed every tenant must pay. After I pointed out that this was NOT in the lease, he changed his justification, saying it was due to odor and water spots, despite never providing evidence of this.

For the high price of these apartments, you can find far better options elsewhere. Even in older, non-luxury buildings, I’ve never encountered this many problems or this level of poor management.

If you choose to live here, document EVERYTHING—especially move-in and move-out conditions—because management will charge you for anything they can, even normal wear and tear. Lee mas

I would not recommend residing here due to the frequent turnover in property management, which has led to inconsistent management practices over the past six months. Additionally, it's worth noting that some staff members have been perceived as disrespectful to guests, which can negatively impact the overall experience.

Management:
Don't live here; the management is terrible; in less than 6 months, they changed the property management and went through three different property managers.

Guests:
Management didn’t allow me into my dad’s apartment without asking in advance.

I went in for a tour and got told to sit in the lobby for over 15 to 30 minutes as the leasing agent or manager was eating donuts. When we finally started the tour, the place read that like cigarettes and marijuana I definitely would not recommend living here. Please look elsewhere.

I’ve been living at Skyhouse for nearly a year now and my experience has been pretty exceptional. Almost dead center to the city, so if you enjoy city living, this is a place to check out. Management has always been very quick to requests and is respectful of our privacy. The rooftop displays amazing views of the city and has a very luxurious vibe, I wish it was open 24/7. The apartment itself for our one bedroom feels larger with the open space and natural lighting. If you get the chance, grab... a west facing unit so you can experience the sunsets each night. Lee mas