Infinity Apartamentos

If I could rate this place less than one, that would be great. I did not have a good experience living here. Even felt crushed when had to sign my lease again. When my roommate and I first moved here, they put us in a roach-infected unit. They lied and said everything was ready for our apartment, but when we arrived it was certainly not ready. Everything seemed OK but four or five months into moving in, we had a rodent (mice) issue. I was very confused because my roommate and I clean our... apartment every week, so we knew it wasn’t our fault. We would put a maintenance request that would stay unfinished for 3–4 weeks., the leasing office. It wasn’t until I called the corporate office about the issue with maintenance, not fixing things that I put in many requests for. The leasing office person, Dean wasnt adding me onto the list . So, my roommate had to call the apartments pest office to help us. Later on he found out my roommate has been calling the pest team due to him constantly not adding her to the least for the unit to get treated. He called my roommate and yelling at her and threatening her and warning her they’ll be consequences if she calls pests office. Maybe we wouldn’t call the pest office if he would do his job in bringing the pest tech in into the unit to be treated.

The apartment air was not clean at all. We cleaned our unit every week and there was consistent mold. I had packages over $100 stolen. Plus we have a trash service and when we used the trash service and left my trash can outside my door to have my trash taken, it was stolen. It’s very sad how I’m using the apartment’s trash service and my property is being stolen.

We saw dead rodent in kitchen and in between our drinks. It’s sad because had to throw away our drinks . Now our safety and health was in jeopardy. My roommate had to call her own pest services and had to spend more money on them.

We couldn’t eat , sleep, or even use bathroom without being scared of seeing something. My Roomate and I worked from home too and that was so hard to do. We pay our rent on time and in full and couldn’t even be met halfway with assistance from the leasing office for the problems we faced. Customer service was terrible as well. Yes, low pricing can seem great, especially if you want to save but highly recommend to think otherwise. This will save you stress. This place should be called Insidious apartments instead of infinity.


Lee mas

Do not live here. I dont even know why the office has a phone number. In my 2 (horribly painful) years of living here, they have never once answered the phone. NOT ONCE. The stairwells are always left disgusting and smelly by suspicious and gross people who often dont even live here. There was a brothel being run out of one of the units. They forced a trash valet with a fee on us mid-lease... and the they NEVER pick up the trash when they are supposed to!!! Yet we get threatening emails about... following the rules for trash pick up. Packages are always stolen. There might be more mice than humans living here. Good luck if you need anything repaired.. Lee mas

No ac in mid summer, no warm water in winter. Days without water, BED BUGS RATS AND cockroaches. The elevator never works and when it does you get trapped in it. Stairs will resolve that but you will witness ALL TYPES OF ILLEGAL ACTIVITY. Packages stollen all the time.

DO NOT BE FOOLED BY LOW RENT AND SPACIOUSNESS.

THE MICE ARE IN CONTROL HERE. They are nonstop, even in a clean apartment. They eat through the mesh/putty from the heating units and scurry along the walls to your kitchen, hiding underneath the dishwasher, the refrigerator, and the stove. The traps the building supplies are USELESS - the mice bypass them without any issue.

THERE ARE LEAKS AND ROACHES in the lower floors, as you head to your car.The stairwells and hallways are in poor condition -... straight from a horror movie. You will often find kids smoking in the hallways

The WATER AND SEWER bills are outrageous. You pay an average, not just what you use in your unit. Despite that, the water is shut off almost weekly.

Parking is ridiculous - they force you to submit an application each year for a new permit just to park in the parking lot.

The staff are ok sometimes. Sometimes they are aggressive and unprofessional or petty.

If you just need something short term, maybe it is worth it. I personally wish I had been more patient in my search and chose elsewhere.

Be warned!!! Lee mas

I would like to highlight some positive aspects of moving to this place such as its affordability and spaciousness. However, I must share my honest opinion and rate this place only 1.5 stars due to several issues. I believe this rating could be improved if the following issues were resolved:

Sporadic water outages, sometimes lasting for 2 days, with no advance notice and resulting in brown water.

Presence of roaches and rats that are the size of cats, along with rodents stuck in glue traps in... the stairwell for several days.

Standing water on the bottom floor at times.

Trash shoot access has been taken away, requiring tenants to walk all the way to the dumpster.

Kids smoking in stairwells before school, creating unpleasant odors and health hazards.

False information provided about the availability of air conditioning. Currently, my apartment is 87 degrees and the management claims that nothing can be done until May 15th. This issue with the lack of A/C has been the final straw leading me to write this review, so potential renters should be aware.

They raised rent with 0 noticeable improvements over the year that I've lived here.

If the above-mentioned issues were addressed, I would be inclined to increase my rating by 0.5 stars for each problem solved. Lee mas