6/5/24
Meh
They don't do anything if you have noisy neighbors there are no "quiet hours". Additionally if you aren't signed up for the trash service when you move in, don't sign up at all. Your trash will not be picked up and you'll be paying $20+ for nothing. If you try and cancel like they claim you can the rental office will tell you that you can't because all of a sudden your fee covers the lot fee for the dumpsters??? Not to mention that trash will not be picked up at 9pm like they tell you, it will... be pick up 12am if your lucky (mostly likely not at all) and your neighbors' guest will throw their personal trash in your can. Complaints are ignored as much as possible.
Maintenance is really nice and services are provided quickly. The apartment it's self is good besides some of the doors not installed properly. It's close to campus and the ADT app lets you lock/unlock your doors while you're away. It's not a bad place but if they are going to ignore you anyways there are cheaper closer to campus places to consider.
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Administrador de la propiedad en Smiths Landing Apartments respondió a esta revisión
Hi there, thank you for taking a moment to share this insight as a valued resident. Please contact our Customer Cares Line at (877) 385-1878 or CustomerService@druckerandfalk.com to discuss your concerns in greater detail. We're dedicated to... providing a comfortable and high-quality home for all of our residents, so we'd be more than happy to work with you closely to address each of these concerns. We hope to speak with you soon!