31/7/23
DO NOT LIVE HERE
The amenities are fine, slightly better than anywhere in town. However, the Wi-fi is dreadful. It’s been a year now and they are still yet to fix the issue. When it goes out, it will not return for who knows how long. Got a project due monday? Wi-fi goes out friday night you might get it back Wednesday. Not much point to all the study areas and other amenities they have when you can’t even access the online resources you need to study. It’s pointless and a waste of money. They charge wayyyyy too... much to have as many issues as they do. They’re also the only place in the area with this issue.
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Administrador de la propiedad en Union Blacksburg respondió a esta revisión
Hello,
Thank you for the opportunity to respond and address your concerns. We are fully aware of the WIFI issues all of our residents, including our onsite office teams, have been experiencing and we are truly sorry you had to deal with that while... calling Union Blacksburg your home.
Unfortunately, all of the instances where the WIFI has gone down has been outside of the abilities of our office staff to fix even though we wish we were able to and most cases it has been due to incidents off site of the community that has affected Union Blacksburg. We have been, and still are in constant contact with our service provider to correct and elevate our residents' WIFI experience. I am confident that we will be able to elevate the WIFI experience for all Union Blacksburg residents.
I sincerely apologize for the hassle the WIFI issues have brought you.
Sincerely,
Matt S. - Community Manager