Hideaway at Greenbrier Apartamentos

I have been a renter and have NEVER had an experience as bad as this one. And we didn't even move into the place! We submitted an application, and were extremely excited at the prospect of moving in. We heard nothing about our acceptance or anything for weeks. Finally after dozens and dozens of phone calls we got ahold of Natalie who told us "you have been approved, and we have been trying to get ahold of you." Yet neither me nor my co applicant heard a single thing from anyone. DONT DO IT there... are several other wonderful places in the area that will not lie to you like they did. Lee mas

My hopes of moving into a beautiful apartment was shattered after paying the $400 holding fee and never getting a lease. After calling over forty times and no one ever answering the phone we tried to get our money back. We went in person and was told that we would be able to get our deposit back since hideaway admitted to it being their fault. And when we followed up a few days later to proceed with getting our money back Natalie by some miracle found her phone and answered it. (I can't imagine... what it must've been like for her to have lost her phone for two months straight). And Natalie then told us that it was our fault because we canceled the lease and we would not be refunded our money. WHAT LEASE? WE NEVER GOT A LEASE TO CANCEL! Just don't do it. It looks nice on the outside but the reviews say it all. There's plenty of nice places to live but this isn't one of them. Lee mas

This property only takes care of the leasing office. You'll pay for an exterminator, but I've never once in 2 yrs seen someone spray outside or inside my apartment. Mold grows like weeds because of poor ventilation. Doors and windows are not sealed and won't get sealed. Appliances are extremely outdated. If you live in a lower unit and a leak comes from upstairs, it will just be painted over, not fixed regardless of damage. Electrical issues where the entire breaker will trip in the middle of... the night with nothing running and multiple times during the day creating issues with Appliances not operating effectively. Multiple letters and emails have been sent to property managers and have been completely ignored, but will fill your inbox about cleaning up after pets and how it makes the community look bad, meanwhile the parking lot and areas behind apartments are littered with trash that grounds will walk right past. As a resident, I've done more maintenance repair and grounds work in 2 years than the paid employees. Don't waste your money being fooled by the staged photos and the model apartments. This property does NOT look like this online facade they've created. Lee mas

If you want to move here and you talk to the front desk, be careful what they say Get everything in email, dont bother Check the local news about this place as well maybe a week from now or so about their AC and how residents were in their freaking cars!!! with health issues!!!! There should be a negative star rating here.... if that was possible this complex would be that many PLUS! I had moved from my old complex due to the rent increasing and me not being able to afford with my military... housing allowance ( I should have just worked another job to make the difference with how bad this place is) Trash everywhere, when I say everywhere I mean piled up for days even if it comes to the sidewalk. The only fix the complex offered was taking a piece of cardboard, and writing in a permanent marker something along the lines of "you live here". Bugs everywhere To include the complex apartments and lack of assistance with maintenance. Continue to get bug bites. Instead of addressing the issues that I put a work order in for AFTER I moved in; the staff state in resident portal "added to initial move in inspection " what they should have put was we're sorry we don't have adequate staff,etc we will get to it when we can or something. Lee mas

You pay way to much for what they offer , no lights in the bedroom , cockroaches in the summer , parking is terrible due to non residents who decide to park. Maintenance team is average. It’s a money hungry management. My neighbors will smoke marijuana and the smell will lurk into my closet. Thin walls , the car wash that you pay for doesn’t even work. If you can find a property that’s cheaper then by all means I would pass on this facility.