Colonial Village at Greenbrier Apartamentos

Terrible. Do not move here. Would give zero stars if I could. Buildings were run down, dirty, bug infested, and moldy. There was mildew growing under the caulk in the bathroom when we moved in and pre-existing water damage in the kitchen. Paint was chipped, and there was a gap between the windows and the frame in the back door that made the apartment difficult to air condition appropriately and let bugs in. Laundry machines were never working, and there are only two of each type per building, so... if one was out of order and the other was in use, it would be very difficult to do laundry. Management also attempted to overcharge us numerous times throughout our stay here, they attempted to trick us into signing a lease at twice the listed price, they also attempted to charge us for an additional month's rent after we moved out. Do not expect the listed price to be what you actually pay to live here, they hit you with $150-200 in hidden fees such as the mandatory cable and utilities. Lastly, they charged us over $800 so they could replace the carpet in our unit when we moved out despite the carpet not being damaged. We ended up paying because we just wanted this place to be behind us. The park nearby is the only thing that made living in this cesspit bearable. Lee mas

They literally paint over dirt, bugs, and even door hinges, no actually cleaning before you move in. Also only one usable outlet kitchen and no ethernet output.

My ac broke 3 times so far and I've only been here 5 months.

The parking is sooo dumb. Only a few visitor spots which you need a visitor pass for, also you need a pass for regular spots. This committee is too old and cheap to require all of that. Good luck having more than one person/car visit you at the same time.

Can't wait until I... move out!!!!! Lee mas

I would not recommend anyone to live at any property owned by MAA, but especially not Greenbrier! From the first week my roommate and I moved in (2 females) we have had major safety concerns of very aggressive & inappropriate neighbors. We have had so many issues with this neighbor the FBPD has helped us take protective order steps meanwhile the staff and management at Greenbrier have done nothing... they have been informed of every issue, they continually lie to us about processes being taken... but nothing has changed. Now that we are trying to move out (again we have been asking for assistance on leaving because we feel so unsafe) they are only offering us to move to sister buildings where the rent is double, and or keeping us where we are but again increasing rent which goes to show that truly what matters to them is taking you money always, absolutely NO customer service, we have had so many issues with parking management is not clear on polices/ or they change them often with little to no notice, internet and cable issues which again we have had COX out twice and they inform our management needs to update buildings this still has not been accomplished. Pluming issues with dishwasher and tubs backing up, the heat and AC units are just terrible you either have to run it 24/7 or sweat/ freeze, they don't take care of the property trash is always overflowing, branches falling on cars, then they just leaf blow them around scratching vehicles, appliances are not updates often hand me downs from other apartments. I would stay far far away from Greenbrier! Lee mas

Do not rent from here. My kids and I have had respiratory problems since moving here 3 years ago. Come to find out there was black mold under the kitchen sink. Everything is falling apart and the plumbing is horrible. The master bathroom toilet clogs at least once a month. Horrible horrible horrible. This place should be shut down. It's getting too old.

I love the location, it is quiet and perfect for dog walking. However, the buildings are run down and many neighbors complain of mold. My biggest complaints are the “MAA Connect fee” which is $45 per month for “free” cable and the website where you have to submit maintenance requests and pay rent. I dealt with that, though, it wasn’t enough to move over, and renewed my lease; there was a slight increase which seemed reasonable-ish. I just got a lease renewal form which indicates my rent will go... up 20%, or $240 per month. That’s crazy! My mailbox looks like it is about to fall over, and they haven’t made any improvements since’ve been living here. Lee mas