MAA Township Apartamentos

Hot water has been off already 5 times this year and at least 30 times each of the previous years I have been here. Not a luxury experience when you cant count on hot water.

They charged me $900 to replace a carpet when moving out. They never told me anything about replacing a carpet at move out and don’t care. There’s dog poop everywhere. Someone got shot by the mailboxes near the tennis courts. That’s what it took for them to hire “security” who just drives by in 2 min and leaves. The leasing office also got shot up and neighbors are constantly stealing peoples packages. Please don’t move in here! There’s roaches and parking is terrible as well. I also had the... ceiling in my room cracking and the one in my bathroom cracking. Maintenance had made a hole in my wall and used tape to cover it painted over it to make it seem like it was fixed. Lee mas

Very disappointed with the cleanliness of the apartment. Walked in on moving day to roaches crawling around the kitchen and on the carpet area. I was told on move in day that pest control had came to spray to bomb them out, but no one came to clean up before I showed up. I had to call for someone to clean the apartment before moving in my furniture- ON MOVE IN DAY. Roaches in the kitchen and crawling into the apartments from the vents. For the first two weeks they were very bad I didn't sleep... there. Lesser sightings now daily, but still too much to see per week. They're coming out through the heating/AC vents- adult sized ones which creeps me out because the apt is a small studio. So when they come out I see them right away. I still haven't put any toaster/microwave appliances on my counter or a garbage can in my kitchen for fear of attracting them. Doing my best to keep the kitchen/counters clean, but if they're coming through the vents then it's a building problem or other tenants are just gross. Can't really control what other tenants do but mangement need to treat the entire complex and keep up with keeping them at bay.
Wish I could have my money back. I HATE ROACHES.

Also walls and floors aren't soundproofed. I hear everything the upstairs neighbors do.

Gave it 3 stars because the apartment is actually cozy and has potential if they kept the pest problem under control. So I really really hope they fix it entirely. Lee mas

After many weeks of searching for a new apartment and feeling very frustrated; I came across Township in Hampton Woods. As I drove in the community, I first noticed the beautiful grounds. The apartments have wooden enclosed patios that I fell in love with and the greenery/trees/paved walkways among buildings have a homely feel. Stephanie, complex manager, and Krystal assisted me with many questions both by email, phone and in-person with patience and timely responses. They showed excellence in... customer service as well as the friendliest welcoming I have had in my apt. searches. Krystal gave me an in-person tour of the facilities; the fitness room is large with very nice modern equipment and nice size window views; the laundry room washer/dryers looked clean and maintained; and the pool area is a nice size with plenty of chairs to relax in. There is a nice area to sit in front a large fireplace, I believe this a commons area/clubhouse with internet café. I was introduced to the maintenance supervisor, who I had the pleasure of running into during two visits and was very kind and personable. I must say these folks made me feel at home, welcomed and a very easy process to secure an apartment. I do not move in for a few weeks and will share more of my experiences afterwards. Lastly, the area is perfect for walking distance to food lion grocery store, banks, shopping centers and about two blocks from the Peninsula Town Center. I highly recommend Township of Hampton Roads Apartment community and very appreciative to Stephanie, Krystal and Tommy! Lee mas

This complex is not what it seems. Roaches everywhere, you can walk on the sidewalk to your apartment door and you will constantly see roaches crawling on the walls and sidewalks trying to enter into your home. You pay for pest control monthly but the only way they will come out is if you put in a work order and it is only available Tuesdays only. And when they come out they spray one area. Leave and your seeing more roaches then you did before they came. Poop from dogs is everywhere. Residents... do not clean up after there dogs. The walls are thin!! You can hear everything the person above you says and every time they walk across the floors. Rent is extremely high for you to never have hot water! When the hot water goes out it takes them almost a week to get it handled and cut back on. God forbid your water goes out on a Thursday or Friday, they will not address the issue until that Monday so you will have no hot water for the whole weekend. And the leasing office response is “well you do have water so there’s nothing we can do until we get an outside contractor to come”. This place is not worth your money. Lee mas